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Senior Services and Geriatric Care clinic

Senior Services and Geriatric Care

Geriatric Care • San Francisco, CA • 29 locations

4.8/5(522 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Senior Services and Geriatric Care in San Francisco, CA is a geriatric medicine program offering specialized care for adults over 65 and their families. Services include memory care support, fall risk management, care planning and coordination, house calls in some areas, and specialty programs such as PACE and Adult Day Health Care. The clinic also provides community classes, support groups, and online scheduling through My Health Online.

Services Offered

  • Senior Services and Geriatric Care
  • Geriatric Medicine
  • Specialty Programs (PACE, Adult Day Health Care, Sutter Safe at Home)
  • Care planning and coordination
  • Memory care support
  • Fall risk management
  • In-home/house call options in some areas
  • Care coordination with hospitals and nursing homes
  • Community classes, services and support groups
  • My Health Online scheduling
  • Chat and phone support for aging-related services

Insurance & Payment

Not published.

My Health Online scheduling (for appointments), Chat and phone support

Languages Spoken

Not published.

FAQs

Who are geriatricians?

Doctors specializing in aging-related needs for adults over 65 and their families.

Awards & Accreditations

  • Integrated Healthcare Association 2021-2023
  • 4.5 Stars for Care for Medicare Advantage Patients (American Geriatric Society)
  • Center of Excellence for Hospital Elder Life Program (HELP)
  • Age-Friendly Health System Certification

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Seniors.fyi (Senior Helpers): 4.6/5 (16)
  • Seniors.fyi (Central Gardens): 4.4/5 (94)
  • UCSF Health (Dr. Jacklyn Katz): 5/5 (213)
  • UCSF Health (Dr. Carolyn Welty): 4.9/5 (180)
  • Healthgrades (Dr. Carolyn Welty): 4.9/5 (16)
  • WebMD (Dr. Pei Chen): 5/5 (3)

Patients praise

  • Highly rated geriatric primary care physicians who are described as caring, attentive, and excellent diagnosticians
  • Some facilities recognized for beautiful, clean environments and compassionate, family-like frontline caregiving
  • Strong professional communication and expertise among specialists in reputable health systems like UCSF

Common complaints

  • Staffing shortages leading to inadequate supervision and care delays (e.g., long wait times for call lights)
  • Concerns regarding management responsiveness, communication, and transparency in billing
  • Allegations of neglect, including hygiene issues, nutritional gaps, and failure to assist residents properly
  • Reports of unprofessional, rude, or hostile behavior by staff members towards residents and families
  • Documented deficiencies in safety, hygiene, and fire code compliance in some facilities

"Dr. Welty is a gem. She spends time, listens to you carefully and is well informed about your history."

- UCSF Health Patient Review

"The facility reportedly has a 40–60 minute wait for call lights. Patients are frequently yelled at by staff."

- Seniors.fyi Review of Central Gardens

"Families often praise the facility for its beautiful, clean environment and the compassionate, family-like treatment provided by frontline caregivers. However, significant concerns exist regarding management responsiveness and the difficulty of coordinating care for residents with increasing medical needs."

- EveryPlace Review of The Avenues Transitional Care Center

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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