Zuckerberg San Francisco General Hospital and Trauma Center
Mental/Behavioral Health • San Francisco, CA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
About
Behavioral Health at Zuckerberg San Francisco General Hospital in San Francisco, CA offers mental health and behavioral health services including short-term behavioral health services, psychiatric emergency services available 24/7, brief targeted psychotherapy, medication consultation, and social services referral. The clinic integrates behavioral health support into primary care clinics and provides crisis resources including a mobile crisis team and psychiatric emergency drop-in visits.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Zuckerberg San Francisco General Hospital and Trauma Center showing the mental/behavioral health practice in San Francisco, CA.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Kaiser San Francisco Psychiatry): 1.4/5 (60)
- Yelp (Kaiser Permanente SF Medical Center Psychiatry): 1.6/5 (54)
- Birdeye (Bonmente): 3.5/5 (19)
- Birdeye (Foundations San Francisco): 3.2/5 (18)
- Birdeye (Limitless Psychiatry): 5.0/5 (70)
Patients praise
- Availability of compassionate and nonjudgmental care from specific providers
- Effective and personalized treatment plans that successfully help manage conditions like ADHD and anxiety
- Evidence-based, accessible, and professional approaches to recovery in some settings
Common complaints
- Concerns regarding administrative support and billing practices, including unexpected fees and insurance disputes
- Reports of unsafe conditions, physical and sexual violence, and lack of staff intervention at specific facilities like Crestwood Healing Center
- Allegations of unprofessionalism, including tardiness, chaotic evaluation processes, and poor bedside manner
- Criticisms of clinical approaches, including perceived lack of empathy and rigid, unhelpful therapy structures
- Reports of unresolved complaints and lack of responsiveness in administrative or corporate communications
"She was 35 minutes late. Did not apologize. She was not helpful. ... The worst experience at Kaiser."
- Birdeye/Kaiser San Francisco Psychiatry Review"The recent decline in administrative support is concerning enough that I feel other patients should be aware. ... The communication has been frustrating."
- Birdeye/Bonmente Review"The reporting reveals how lax procedures and management have created conditions for physical and sexual violence inside the clinic."
- SF Standard (on Crestwood Healing Center)Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- How San Francisco is Addressing Behavioral Health Access Inequities - San Francisco Post - Jan 24, 2026
- Mayor Lurie Takes Major Step to Get Drug Users Off San Francisco Streets, Announces RESET Center | SF.gov - Jan 7, 2026
- San Francisco’s Crisis Clinic: An Innovative Model for Behavioral Health Crisis Response | Steinberg Institute - Nov 18, 2025
- 23-183 Street Crisis Response Team | San Francisco Police Department - Feb 4, 2026
- Mayor Lurie Celebrates New Recovery and Treatment Centers Serving Clients | SF.gov - Aug 21, 2025
Information sourced from the clinic's website as of July 10, 2026.
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