Firelands Regional Medical Center Emergency Department
Emergency Medicine • Sandusky, OH • Since 1873 • 2 Emergency Department locations locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Firelands Health is a nonprofit hospital system based in Sandusky, Ohio, serving the Norwalk/Sandusky area. It operates two hospitals and offers emergency, inpatient/outpatient, behavioral health, and other medical services. Key details: - Location: Headquarters and primary campus in Sandusky, OH (1111 Hayes Ave, Sandusky, OH 44870) - Services: Full emergency department, comprehensive medical care across hospitals and outpatient services - Size: About 495 employees; annual revenue around $16.1 million - Founded: 1873 - Aliases: Firelands Regional Medical Center - Contact: Main phone options include 419-557-7840, 419-557-7755, 419-557-7400; general email marketing@firelands.com - Website: firelands.com - Facilities: 4 offices in the United States (all in Sandusky/Hayes Ave)
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Firelands Regional Medical Center Emergency Department showing the emergency medicine practice in Sandusky, OH.
What Patients Say
Overall sentiment across review platforms: mixed
- Various aggregate hospital comparison sites: 88 out of 100 (308 surveys (based on data available at time of reporting))
- Healthgrades: 72% of patients recommend the hospital (9 or 10 rating)
Patients praise
- Recognized for overall patient experience, including receiving Healthgrades Outstanding Patient Experience Awards
- Generally positive ratings for nursing and doctor communication in aggregate surveys
- Specific hospital performance metrics in emergency care sometimes performing better than state averages
Common complaints
- Long wait times in the emergency department
- Perceived rude or dismissive staff interactions
- Concerns regarding billing processes and administrative confusion, particularly with third-party billing groups like ER-Doc Inc
- Reports of dissatisfaction with communication and discharge procedures
- Anecdotal reports of perceived misdiagnosis or lack of care for specific conditions
"If you have nothing to do for 4-6 hours and want to wait 3 hours regardless of how busy they are this is the place to go. Don’t get why they think you came to an EMERGENCY ROOM to wait all day."
- Local consumer review site"The Doc's in this corporation practice bam bam you are out of here medicine... So you are going home still feeling rotten."
- Local consumer review site regarding third-party ER staffing firmSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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