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Firelands Physician Group clinic

Firelands Physician Group

Internal Medicine • Sandusky, OH • Since 1873 • Multiple (Firelands locations including Buckeye Medical Clinic and Sandusky Healthcare Center) locations

4.9/5(207 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Firelands Health (Firelands Physician Group) is a nonprofit health system based in Sandusky, Ohio, and the region’s largest provider of medical care. It operates two hospitals and offers behavioral health services, outpatient care, and primary care through its Firelands Physician Group. The organization employs about 495 staff, was founded in 1873, and is headquartered at 1111 Hayes Avenue, Sandusky, OH. For primary care inquiries, contact Firelands Physician Group through main lines (e.g., 419-557-7840 or 419-557-7400) or visit firelands.com for clinic locations and providers.

Services Offered

  • Primary care
  • Internal medicine
  • Family medicine
  • Pediatrics

Team

  • Internal Medicine physicians / internists - Specialists within Internal Medicine

Insurance & Payment

Not published.

Languages Spoken

Not published.

Current Offers

Accepting new patients

FAQs

What types of primary care providers exist?

Internal medicine, family medicine, pediatrics; long-term resource for day-to-day healthcare.

New patient information or how to start with a provider?

If you are a new patient looking for a provider, please call

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Firelands Health official website (provider profiles): 4.9/5 stars (207 reviews (Dr. Brett Kuns))
  • Yelp/MapQuest (Urgent Care specific): Low ratings reported on third-party sites (N/A)

Patients praise

  • High satisfaction with individual primary care physicians (notably Drs. Brett and Bryan Kuns and Gloria Johns)
  • Providers described as excellent listeners who explain medical issues clearly
  • Staff reported as professional and courteous in some office settings
  • Compassionate and thorough care reported in routine appointments

Common complaints

  • Unfriendly or uncaring staff interactions
  • Reports of being rushed or dismissed during urgent care visits
  • Complaints regarding billing or upfront payment policies for those without insurance
  • Perceived lack of thorough examination or follow-up communication

"Dr. Brett Kuns is exceptionally kind and knowledgeable about my problems. He really listens, great Doctor!"

- Firelands Health Provider Profile

"Dr. Bryan Kuns always takes time with me to cover past and present concerns. He cares about me as a patient and explains things in a way that is easy to understand."

- Firelands Health Provider Profile

"DO NOT COME TO THIS URGENT CARE IF YOU ARE IN NEED OF MEDICAL SERVICE... the staff was unfriendly and unreceptive."

- LocalityBiz (User Review)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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