Saugus Eye Associates
Optometry • Saugus, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Saugus Eye Associates is an independent optometry practice in Saugus, MA offering comprehensive eye exams using digital retinal imaging and advanced technology. Services include walk-in and same-day exams, contact lens fittings, diabetic exams, computer vision care, and pediatric exams for ages 6 and up, with online scheduling available.
Services Offered
Technology & Equipment
Team
Insurance & Payment
We accept most major vision insurance plans; verify coverage at time of service.
Visa, Mastercard, Discover, American Express, ApplePay, Cash
Languages Spoken
Pricing
Current Offers
New patient offer
FAQs
Is there online scheduling available?
Yes, online scheduling is available.
What is the Eye Exam starting fee?
Eye Exam Starting Fee $150.00.
Is there a dilation fee?
Dilation Fee $40.00.
What ages can pediatric exams be conducted for?
Pediatrics - Min Age = 6.
Photos
Photos published by Saugus Eye Associates showing the optometry practice in Saugus, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- LensCrafters Local: 4.8 out of 5.0 (based on 1350 reviews) (1350)
- Birdeye: Not explicitly provided as an average, but references 224 reviews (224)
- Yelp/MapQuest aggregate: Generally low (e.g., 2.5 stars on Yelp/MapQuest) (4 (on MapQuest specifically))
Patients praise
- Knowledgeable and attentive doctors and technicians
- Professional eye exam experience
- High satisfaction with the quality of care and products
- Phenomenal overall service mentioned by some patients
Common complaints
- Unprofessional or rude staff interaction
- Lack of assistance in the eyewear showroom
- Issues with billing and communication
- Concerns regarding unwanted or unnecessary services
"The whole experience was great! The personnel was very caring and nice from the moment you walk inside to when you're getting your eye exam done."
- My Vision Care (Patient Review)"If I could give zero stars, I would. Horrible experience! The absolute worst place to get an eye exam. The front desk girl, Sarah, is one of the most unprofessional and rudest people I have ever..."
- Yelp (Patient Review)"The eye exam set up and Dr. Lau was great. The associates in the showroom have no work ethic. I had picked out frames to try on and could get no one to assist."
- Yelp/Yahoo (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Saugus Lions eye blindness - Itemlive - Jul 15, 2025
- Massachusetts ophthalmology practice suffers data incident - Becker’s ASC - Jan 14, 2026
- Andover Eye Associates Announces 1,638 Data Breach - EKSM - Feb 18, 2026
- Ben White, OD | The Eye Associates - Dec 4, 2025
- Eyes on Owls in Saugus - Itemlive - Jul 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
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