Concierge Medicine at Sutter Health
Concierge Medicine • Sausalito, CA • 4 (El Dorado Hills, Los Gatos, Palo Alto Encina, San Francisco) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
About
Concierge Medicine at Sutter Health Sausalito (Institute for Health & Healing) - What it is: The Institute for Health & Healing (IH&H), part of Sutter Health, offers integrative medicine and primary care with a focus on activating the healing potential of mind, body, and spirit. It provides personalized care, online group appointments, and self-care video libraries. - Services relevant to concierge care: Personalized primary care with an emphasis on integrative approaches; potential for online group appointments and access to a video library for ongoing self-care guidance. - Location and scope: Based in Greenbrae, CA, with additional contact/mailing details in San Francisco; operates within California Pacific Medical Center network. Private practice under Sutter Health, annual revenue about $2.06M, a small team (8 employees). Offers telehealth elements (online group appointments) and self-care resources. For precise concierge offerings (fees, appointment access, guaranteed same-day visits), contact IH&H/Sutter Health directly or check their current patient services pages.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Concierge Medicine at Sutter Health showing the concierge medicine practice in Sausalito, CA.
What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health Website (Dr. Nancy W Tibbs): 4.9/5 (58 reviews)
Patients praise
- 24/7 access to physicians
- Highly individualized, personalized care
- Seamless coordination with specialists
- Same-day or next-day appointment availability
Common complaints
- Difficulties with billing and insurance authorization processes
- Challenges in reaching staff or booking appointments promptly
- Frustrations with administrative responsiveness and patient relations
"We provide membership-based concierge care designed around your goals and lifestyle. Enjoy unlimited access to your primary care doctor, convenient in-person or virtual visits and seamless coordination with specialists."
- Sutter Health Official Website"My issue is with their billing and scheduling. I had a CT scan that their staff did not verify my health insurance and just assumed that they would not have to do pre authorization."
- Better Business Bureau (Sutter Health)Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- Sutter Concierge Los Gatos: Exceptional Personalized Care - Oct 20, 2025
- Medical Assistant II, Concierge Medicine - Sutter Health - ZipRecruiter - Jun 8, 2026
- Concierge Doctors in California - NextMD - Mar 20, 2026
- 49ers, Sutter Health Partner to Expand Northern California Healthcare Access – Marin County Visitor - Apr 23, 2026
- Juhi Goswamy , M.D. - Marin Magazine - Jan 14, 2026
Information sourced from the clinic's website as of July 10, 2026.
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