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Highlands Primary Care clinic

Highlands Primary Care

Primary Care • Scottsboro, AL

3.8/5(244 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Highlands Medical Center is a nonprofit, 170-bed hospital in Scottsboro, Alabama, serving as the primary healthcare facility for Jackson County. It operates under the Jackson County Health Care Authority and offers a network of related facilities including Highlands Health and Rehab, Cumberland Health and Rehab, and two Urgent Care/Occupational Medicine centers (North Jackson and Scottsboro). Key facts: - Location: Scottsboro, Alabama (headquarters) - Type: Nonprofit hospital (private ownership) - Services: General hospital care with urgent care and occupational medicine facilities in the region - Contact: info@highlandsmedcenter.com; Phone: (256) 259-4444 - Size and reach: 3 offices across the United States (all in Scottsboro, AL area) - Website: highlandsmedcenter.com If you’re looking specifically for Highlands Primary Care in Scottsboro, this facility is part of Highlands Medical Center’s broader system in the area, though the exact primary care clinic details aren’t separately listed here.

Services Offered

Not published.

Team

  • Scott Berry, Doctor of Medicine (MD) - MD
  • Chelsea Clark, Doctor of Medicine (MD) - MD
  • Melissa Ashley, Certified Registered Nurse Practitioner - CRNP

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the clinic hours?

Monday - Thursday 8 a.m. – 5 p.m. Friday 8 a.m. – Noon. Closed for Lunch Daily Noon - 1 p.m.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Highlands Primary Care): 3.7/5 (32 reviews)
  • Birdeye (Highlands Family Medicine): 3.8/5 (212 reviews)

Patients praise

  • some individual physicians receive high ratings and praise for quality of care
  • acknowledgment of some helpful and caring medical staff members

Common complaints

  • poor bedside manner
  • difficulties with communication and information access regarding patient care
  • unprofessional office staff behavior, including complaints about staff talking behind patients' backs
  • perceived lack of interest in non-COVID-related health concerns

"HORRIBLE, THEY WILL LET YOU DIE AND HAVE HORRENDOUS BEDSIDE MANNER WHILE DOING IT."

- Birdeye review

"Dr MAGGIE REALLY cares for her patients she listen to them... the employee that is up front where you sign in at is a different story not happy with them but the nurses and Dr Maggie are wonderful"

- Opendatany review

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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