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Shawnee Health clinic

Shawnee Health

Pediatrics • Shawneetown, IL • Since 1971 • Multiple Shawnee Health locations (Carbondale and others referenced) locations

5.0/5(13 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Shawnee Health provides integrated pediatric care as part of its comprehensive family medicine and behavioral health services in southern Illinois. The organization operates a network of community health centers (nine medical providers, seven dentists, sixteen mid-level providers) across Jackson and Williamson Counties, with the main headquarters in Carterville. Pediatric dentistry and pediatric care are offered alongside general pediatrics, internal medicine, family medicine, OB/GYN, nutrition, counseling, and other social services. Offices include locations in Murphysboro, Carterville (HQ), Carbondale, Marion, and surrounding areas.

Services Offered

  • Pediatrics
  • Family Medicine (infant and child care)
  • Dental care
  • Nutrition services
  • Counseling
  • On-site behavioral health care
  • Fourth Trimester Program
  • Developmental screenings
  • Immunizations
  • Well-child exams

Team

  • Shawnee Health Pediatric Care Team - Pediatrics Department / Family Health Liaison

Insurance & Payment

Not published.

Languages Spoken

  • English
  • Arabic
  • Chinese
  • Spanish
  • other languages available via site links

FAQs

What services are included in Shawnee Health’s medical home for my child?

A medical home includes primary care, dental care, nutrition services, counseling, and on-site behavioral health care.

Do Shawnee Health doctors provide newborn care?

Yes. Our Shawnee Health doctors, nurse practitioners, and physician assistants are able to care for your newborn and are trained in Family Medicine which includes infant and child care.

What can I expect from the Pediatric Care Team’s Family Health Liaison?

The liaison helps keep your child up to date with developmental milestones, immunizations, and available resources, and assists with questions, scheduling, and overcoming barriers to care.

What developmental tasks does the liaison help with?

Completing developmental screenings, preparing questions, contacting specialty facilities for appointment scheduling, addressing barriers, and keeping you up-to-date on well-child exams or vaccinations.

What should I do outside regular hours or in an emergency?

Outside regular hours, call the On-Call Provider at 618-519-9200, option #1, select the required specialty, and follow prompts. In an emergency, call 911 or go to the ER.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 5.0/5.0 (13 reviews (Obstetrics and Gynecology))
  • BestProsInTown: Varies (Positive for specific providers) (27 reviews (Carterville location))

Patients praise

  • some providers praised as skilled and attentive listeners
  • highly committed and passionate staff members reported by employees
  • mission-driven focus on serving underserved communities

Common complaints

  • reports of dismissive attitude toward serious patient concerns
  • complaints regarding appointment scheduling and cancellations
  • inconsistent communication with patients
  • perceived rude or unprofessional conduct by some staff members
  • providers described as stretched thin due to high patient volumes

"If you only need routine paps and birth control, this is the place for you. If you start experiencing more serious issues, your concerns will be dismissed."

- Yelp (Shawnee Health - Carbondale)

"Dr. Mansuri, a skilled and compassionate physician, is described as the best doctor by patients... He is commended for his attentive listening, thorough care, and willingness to go the extra mile."

- BestProsInTown (Shawnee Health - Carterville)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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