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Northern Navajo Medical Center clinic

Northern Navajo Medical Center

Internal Medicine • Shiprock, NM

2.2/5(149 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Northern Navajo Medical Center (NNMC) is a 75-bed hospital in Shiprock, New Mexico on the Navajo Nation Indian Reservation serving Native American patients from the northeastern part of the Navajo reservation and the greater Four Corners area. The hospital opened in February 1995 and offers clinical services including Internal Medicine, Emergency Medicine, Family Practice, General Surgery, Pediatrics, OB/Gyn, Orthopedics, Psychiatry, and other specialties, along with health promotion, disease prevention, and public health nursing programs.

Services Offered

Not published.

Team

  • Eleanor Emery - Medical Officer-Physician, Internal Medicine, Coordinator of Internal Medicine Student and Resident Rotations

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS (via Momentary Labs): 2 out of 5 stars (overall patient satisfaction rating) (119 (HCAHPS survey))
  • MedicalRecords.com: 3.2 out of 5 stars (30)

Patients praise

  • Some patients report positive experiences with specific departments like dental and pediatrics
  • Some individual staff members are described as professional, caring, and compassionate
  • Appreciation for the convenience and necessity of having a local facility on the reservation

Common complaints

  • Extremely long wait times in the emergency room and for pharmacy services
  • Staff (particularly front desk and phone support) perceived as rude or dismissive
  • Poor communication from nurses and doctors regarding care and conditions
  • Concerns about cleanliness and hygiene protocols
  • Difficulty scheduling follow-up appointments and reaching staff by phone

"I get the feeling this place would let you bleed to death while waiting before they bothered to do anything with you."

- MedicalRecords.com review

"This place is busy, but the nurses and doctors are usually awesome. The people you catch at the front desk can be rude, but I’m very thankful That this hospital is there for the people."

- LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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