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Arches Urgent Care Smithfield clinic

Arches Urgent Care Smithfield

Ambulance Services • Smithfield, RI

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Arches Medical Rhode Island (Medical Group) is a physician-led, privately held medical practice group specializing in primary and urgent care with 7 primary care sites (near Rhode Island) and operations rooted in Cambridge, MA. It positions itself as an independent physician-led IPA aimed at increasing financial independence, patient-centered decision making, and potential physician ownership in the IPA. The group emphasizes exceptional primary care, critical access for adults, and accepting new patients. Key details: 25 employees (up ~56% YoY), $1.3M funding, 2 offices listed in Cambridge, MA, with its HQ at 44 Brattle St, Cambridge. Contact: info@archesmd.com or info@archesmed.com; phone +1-857-856-5550. If you are seeking Arches Urgent Care in Smithfield, RI, additional verification may be needed to confirm availability or exact location.

Services Offered

  • Urgent Care
  • Urgent Care (secondary: general medical services)

Team

  • Robert Pugliese - Physician
  • Amy Lafontaine - Physician
  • Bhumi Upadhyay - Physician
  • Dhara Shah - Physician
  • Phathsady Louangxay - Physician
  • Kristen Kane - Physician
  • Cheryl Trager - Physician
  • Timothy Thomas - Physician
  • Natasha Almeida - Physician
  • Caroline Shea - Physician
  • Sarah Shaw - Physician
  • Amanda LaFlamme - Physician
  • Brett Buskey - Physician
  • Donn Quinn - Physician
  • Kathleen Natareno - Physician

Insurance & Payment

Not published.

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • General online review platforms and business directories for the Smithfield location: Mixed; some patients report excellent service while others report negative outcomes (Multiple reviews spanning both positive and negative experiences)

Patients praise

  • Attentive, pleasant, and polite staff in some instances
  • Prompt and efficient service when staffing is adequate
  • Welcoming atmosphere for urgent medical needs
  • Successful treatment for specific minor illnesses and injuries

Common complaints

  • Reports of rude or dismissive staff and medical providers
  • Long wait times and delays in processing patients
  • Concerns over inadequate medical treatment for simple conditions like ear infections
  • Issues with billing, insurance acceptance, and being turned away without payment
  • Frustration over inability to perform basic diagnostic services like X-rays or blood draws due to staffing issues

"Scary how incapable this facility is. The front desk help is a wing nut, unorganized and easily stressed. The DR/NP has a major attitude... If you need real help drive right by and go to the next place."

- LocalityBiz user review

"Amazing experience today 4/11/25. I have the worst case of sinusitis... I checked in right away with Jeannine who was extremely pleasant, polite, she could see I was very sick."

- UrgentCare-NearMe user review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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