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Arches Urgent Care Smithfield clinic

Arches Urgent Care Smithfield

Urgent Care • Smithfield, RI

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Arches Medical Rhode Island (Medical Group) is a physician-led, privately held medical practice group specializing in primary and urgent care with 7 primary care sites (near Rhode Island) and operations rooted in Cambridge, MA. It positions itself as an independent physician-led IPA aimed at increasing financial independence, patient-centered decision making, and potential physician ownership in the IPA. The group emphasizes exceptional primary care, critical access for adults, and accepting new patients. Key details: 25 employees (up ~56% YoY), $1.3M funding, 2 offices listed in Cambridge, MA, with its HQ at 44 Brattle St, Cambridge. Contact: info@archesmd.com or info@archesmed.com; phone +1-857-856-5550. If you are seeking Arches Urgent Care in Smithfield, RI, additional verification may be needed to confirm availability or exact location.

Services Offered

  • Urgent Care
  • Primary Care
  • Walk-in Clinic
  • Urgent care services
  • Diagnostics
  • Preventive care
  • Vaccinations (implied by urgent care setting)

Technology & Equipment

  • Athenahealth portal
  • Electronic health records (implied)

Team

  • Robert Pugliese - Physician
  • Amy Lafontaine - Physician
  • Bhumi Upadhyay - Physician
  • Dhara Shah - Physician
  • Phathsady Louangxay - Physician
  • Kristen Kane - Physician
  • Cheryl Trager - Physician
  • Timothy Thomas - Physician
  • Natasha Almeida - Physician
  • Caroline Shea - Physician
  • Sarah Shaw - Physician
  • Amanda LaFlamme - Physician
  • Brett Buskey - Physician
  • Donn Quinn - Physician

Insurance & Payment

Not published.

Cash, Credit Card, Insurance

Languages Spoken

  • English

FAQs

Do you accept walk-ins?

Yes, this is an urgent care/walk-in clinic.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Patients praise

  • Attentive/friendly staff and prompt assistance reported by reviewers (on Arches Medical Urgent Care listing)
  • Some reviewers describe quick visits/being in and out in a short time
  • Professional/organized experience reported by some reviewers (Ocean State listing)

Common complaints

  • Long waits and delays/check-in issues reported by some reviewers
  • Unfriendly/front desk or lack of professionalism (including anger/yelling) mentioned in reviews
  • Rudeness/compassion issues reported toward patients
  • Operational/service limitations (e.g., staffing shortfalls, unable to do certain tests/collect labs) and delays in receiving results

"“According to customer reviews, Arches Medical Urgent Care in Smithfield is appreciated for its attentive staff and prompt assistance.”"

- wheree.com listing summary for ARCHES MEDICAL URGENT CARE- SMITHFIELD

"“We waited over an hour… The woman at the front desk… wasn’t very friendly, and at one point a nurse even yelled down the hallway…”"

- LocalityBiz review excerpt for Ocean State Urgent Care of Smithfield

"“After being told… I needed an x-ray… they said they don't have anyone to do this, short staffed… FIVE days later still have not received the results”"

- urgentcare-nearme.net review excerpt for Ocean State Urgent Care Center of Smithfield

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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