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Optum Primary Care - Smithtown, NY clinic

Optum Primary Care - Smithtown, NY

Primary Care • Smithtown, NY

3.9/5(26 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.9 out of 5 stars (26 reviews)

Patients praise

  • Friendly and helpful front desk staff
  • Thorough and attentive physicians
  • Clean facility environment
  • Efficient appointment scheduling and short wait times for some patients

Common complaints

  • Difficulty contacting the office via phone
  • Unprofessional or rude staff interactions
  • Poor management or administrative organization post-acquisition
  • Delays in prescription requests and follow-ups

"The doctor truly gives her time and attention with genuine interest and care. I highly recommend this office and doctor."

- Patient review via LocalityBiz

"Horrible. Unprofessional. Ever since they changed to Optum and moved to Smithtown it has been really really bad. Also, the receptionist was extremely rude."

- Patient review via LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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