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Volunteer Behavioral Health Care System clinic

Volunteer Behavioral Health Care System

Behavioral Health • Smyrna, TN

4.4/5(5,940 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Volunteer Behavioral Health Care System's Smyrna clinic, located at 131 Mayfield Drive in Smyrna, Tennessee, provides outpatient behavioral health services including mental health counseling, therapy, and psychiatric services. The clinic operates Monday through Friday with extended hours on Monday and Wednesday evenings, and is part of a nonprofit network serving 58 counties across middle Tennessee, southeast Tennessee, and the Upper Cumberland region.

Services Offered

  • Behavioral health services
  • outpatient mental health
  • therapy
  • counseling
  • psychiatric services

Insurance & Payment

Not published.

Languages Spoken

Not published.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CareNow Urgent Care - Smyrna (Birdeye): 4.8/5 (1,677 reviews)
  • Peter Cobb, MD (Birdeye): 4.8/5 (309 reviews)
  • Adam Childs, MD (Birdeye): 4.9/5 (407 reviews)
  • TriStar StoneCrest Medical Center (Birdeye): 4.1/5 (3,391 reviews)
  • Gastroenterology Specialists of Middle Tennessee - Smyrna (Birdeye): 4.6/5 (156 reviews)

Patients praise

  • Highly attentive and caring physicians and nurses
  • Professional, organized, and clean clinic environments
  • Efficient and quick service at urgent care locations
  • Empowering patient-centered communication

Common complaints

  • Rudeness or unhelpfulness of front desk and administrative staff
  • Long wait times for test results or appointments
  • Billing and overpayment refund issues
  • Perceived lack of empathy or dismissiveness from specific providers in emergency or specialized care settings

"Dr. Cobb is absolutely amazing. He truly listens, takes his time, and provides the resources and guidance I need to succeed."

- Peter Cobb, MD patient review

"I have put up with the rudeness of the front desk staff for far too long... They act like when you’re there or on the phone making or changing appointments that you are interrupting their day."

- Primary Care & Hope Clinic Smyrna patient review

"The hospital is deceptive and it shows right here on the review page where they allow these phony reviews to be calculated into their review rating."

- TriStar StoneCrest Medical Center patient review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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