West Texas Optometry: Eye Doctors in Northwest El Paso
Optometry • Socorro, TX • Since 1995
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
West Texas Optometry (Joyce L. Wong, OD, PC) is a small optometry practice based in El Paso, Texas, founded in 1995. The solo practice (1 employee) operates from the Northwest El Paso area and offers eye care services typical of a medical eye care practice. Key details: - Location: El Paso, Texas - Contact: (915) 833-1928 - Website: westtexasoptometry.com - Focus areas likely include eye exams and general eye health (based on industry category: healthcare/optometry). - Online presence: limited traffic (about 448 monthly visits) with low engagement (1 page per visit, bounce ~40%), suggesting a small, local practice footprint.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
What Patients Say
Overall sentiment across review platforms: mixed
- Various aggregator sites and company website: Approximately 4.1 to 4.3 stars out of 5 across aggregate sources (Ranges from 141 to 395 reviews depending on the platform)
Patients praise
- Efficient scheduling and ability to get same-day appointments
- Professionalism and accuracy of Dr. Joyce Wong's examinations
- Friendly and helpful staff in many interactions
- Good selection and quality of eyewear frames
- Comprehensive eye care services and modern technology
Common complaints
- Complaints regarding administrative staff and insurance verification issues
- Reports of poor customer service experiences and lack of follow-up
- Criticism of the office layout and waiting area comfort
- Occasional perception of the optometrist as condescending or curt
"Dr. Wong is great but the office help is anything but helpful. They do not do their job. Always giving me the run around."
- SageMenu Review"Excellent Dr and service! Have been their patient for ten years"
- West Texas Optometry Website ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Perla Delgado, El Paso Optometrist | University Vision Centre - Aug 5, 2025
- Heather Vigo-Sanchez, OD | Sun Laser Vision Center - Sep 18, 2025
- Dr. John Ellis, OD - Optometrist in El Paso, TX - May 14, 2026
- Dr. David Wiggins, OD, Optometrist | El Paso, TX | WebMD - Aug 1, 2025
- Dr. Gabriel Luna, OD - Optometrist in El Paso, TX - May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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