Arches Medical
Primary Care • South Kingstown, RI
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Arches Medical Rhode Island (Medical Group) is a physician-led, privately held medical practices network headquartered in Cambridge, MA, with 2 offices in the United States. It positions itself as an independent physician-owned IPA aimed at improving readiness for insurer contracts and expanding physician ownership and financial independence. The group emphasizes patient-centered primary care and currently accepts new patients across its 7 primary care sites, with a focus on serving adult patients in Rhode Island (the Ocean State). Key details: 25 employees (growth noted), $1.3M in total funding, contact options include emails info@archesmd.com and info@archesmed.com and phone +1-857-856-5550. Headquarters listed as Cambridge, MA; main address shown is 44 Brattle St, Cambridge. Aliases include arches medical rhode island (medical group) and arches medical partners.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Arches Medical showing the primary care practice in South Kingstown, RI.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Arches Medical - Wakefield): 4.2 (258 reviews)
- Wheree.com (Arches Medical - Wakefield): not specified
Patients praise
- Some reviewers describe providers/staff as helpful, knowledgeable, and/or respectful.
- Practice is described by some sources as offering understanding care and modern services.
Common complaints
- Perceived poor customer service and unprofessional phone interactions.
- Lack of preparedness at new-patient visits; providers may dismiss or “shush” patients.
- Scheduling/access issues (being unable to see patients for long periods; providers leaving with little notice; trouble getting calls returned).
- Overall service quality is described as poor by multiple reviewers.
"“I had a very disappointing experience speaking with Isabella over the phone… it made me feel like I was bothering her just by asking questions.”"
- Birdeye review excerpt (Arches Medical - Wakefield)"“My np wasn't prepared for a new patient appointment. She actually shushed me…”"
- Birdeye review excerpt (Arches Medical - Wakefield)"“This practice cannot keep providers… called in September of 2024 that they were no longer there and they could not set me up with another provider until September 2025!!!”"
- Birdeye review excerpt (Arches Medical - Wakefield)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Arches Medical Rhode Island Reports Progress in Primary Care Turnaround, Expands Access Amid Statewide Capacity Shortage - Jan 13, 2026
- New primary care practice accepting patients in Wakefield | News | independentri.com - Dec 27, 2025
- Coming Soon to South County Commons: First Track Primary Care - South County Commons - Apr 8, 2026
- Elizabeth Vanasse - Jun 18, 2026
- Providence Residents Face Challenges Finding Primary Care - The Providence Eye - Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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