Baystate Dental
Dental • Springfield, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Baystate Dental, LLC is a private, multi-location dental practice based in Springfield, MA, with three offices (Springfield, Ludlow, Chicopee). Key details: - Services: dental care (general and cosmetic) within the medical practices sector. - Locations: 1795 Main St, Springfield; Ludlow, MA; 516 Montgomery St, Chicopee. - Contact: +1 413-241-8991; info@baystate-dental.com - Workforce: ~29 employees; main clinical team includes ~20 specialists; administrative and support staff also present. - Tech/Platform: uses denticon and AMP. - Online presence: about 7.5k monthly visits; homepage baystate-dental.com. - Pricing/affordability: the site emphasizes affordable care (explicit focus in user query), but no specific pricing details are provided in the extracted data. For affordable options, contacting the office or visiting the site for current pricing, plans, or financing is recommended. If your goal is “Springfield Dentist | Affordable Care,” consider: - Contact Baystate Dental to inquire about affordable treatment options, payment plans, and insurance acceptance. - Compare quotes for your required procedures across their three MA locations.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
What Patients Say
Overall sentiment across review platforms: mixed
- DentaScore: 4.5 out of 5 stars (215 reviews (aggregated data))
- Better Business Bureau (BBB): A+ rating (Note: Business is NOT accredited) (N/A)
Patients praise
- Positive interactions with specific staff members and dentists
- Accommodating and caring atmosphere for anxious patients
- Efficiency in scheduling, particularly for urgent needs
- Acceptance of MassHealth and offering of flexible payment plans
Common complaints
- Dissatisfaction with crown procedures and follow-up care
- Reports of unprofessional behavior or lack of manners among some staff members
- Concerns regarding communication and transparency during procedures
- General dissatisfaction with service efficiency
"I just finished antibiotics the 3rd time because of infected tooth with an old root canal. Well I called Baystate Dental PC in the morning and spoke to Lisa she is amazing and love her demeanor. Really caring. ... Dr. Majoka ... is incredibly talented. ... Today is the day after and I have to say no swelling and no pain."
- Patient review on a-better-place.com"I have a crown that has failed two times now. ... When I explained that it was hitting my teeth and seemed high he told me I must not be used to it being back on."
- Patient review on localitybiz.comSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- STCC offers affordable dental service at clinic - Sep 30, 2025
- Getting Answers: How some western Mass residents are losing access to their dentists - Oct 30, 2025
- STCC to Host Eighth Annual Community Dental Day Offering Free Dental Care - Health Care News - Feb 17, 2026
- STCC offers affordable dental clinic services to the public - Oct 9, 2025
- Dental Spotlight: Dr. Elizabeth Bailey | Rocking Horse Community Health Center - Mar 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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