Springfield Clinic
Dermatology • Springfield, IL • Since 1939 • Multiple locations including Monroe, Effingham, and others locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Springfield Clinic is a large, community-based multispecialty health system in Springfield, Illinois, offering dermatology among its 80+ medical specialties. Founded in 1939, it employs 3,000+ staff and about 650 physicians/advanced practitioners across 5 U.S. offices. The clinic emphasizes preserving patient-provider relationships, high-quality care, and value, with a focus on accessible, locally delivered services. Key services include primary and specialized care, patient portal access, medical records, and in-network insurance. Main contact: 217-528-7541 or 800-444-7541.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Credit Card, Cash, Check, FSA/HSA
Languages Spoken
Not published.
FAQs
What services does Gretchen Craven offer?
Cosmetic services including neuromodulator (Dysport, Botox), fillers, microneedling with or without platelet rich plasma, microdermabrasion, laser treatment and chemical peels.
Is there a referral program and discounts?
Employee discount of 15% off services for Springfield Clinic employees. Refer a friend for $25 off: you and your friend receive $25 off your next visit.
Social Media
Photos
Photos published by Springfield Clinic showing the dermatology practice in Springfield, IL.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.9 out of 5 stars (169 reviews (Peoria location))
- Facebook: 82% recommendation rate (687 reviews)
Patients praise
- Professional and kind staff, including receptionists and nursing staff
- Welcoming and safe clinical environment
- Thorough and efficient medical care in some instances
- Good rapport with specific providers noted by some patients
Common complaints
- Billing and collection practices, including quick referral to collections for billing disputes
- Accessibility issues, including difficulty seeing physicians instead of assistants or nurse practitioners
- Perceived lack of attentiveness or feeling rushed during appointments
- Unsatisfactory administrative or customer service experiences
"From the moment I stepped up to the receptionist desk, who were just wonderful, till the few minutes I was in a room with an amazing Nurse, who was kind and thoughtful, professional, till I saw Dr. Silva, who was kind, absolutely wonderful,efficient, and answered all my questions..."
- Birdeye review for Springfield Clinic Peoria Allen"They are quick to turn you in to collections. I was working with my insurance company and they turned me in. I let them know the was an billing issue and they still did."
- Review for Springfield Clinic Main CampusSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Jeave Reserva, MD – Dermatologist for Acne in Springfield, IL - Apr 10, 2026
- Dr. Brittany Sweet, MD - Dermatologist in Springfield, IL | Healthgrades - Nov 11, 2025
- 2025 Community Award Winners | Springfield Clinic News - Nov 21, 2025
- Vascular Surgery | Springfield Clinic Medical Specialties - Dec 27, 2025
- Dr. Brittany Sweet, MD – Dermatologist for Acne in Springfield, IL - Nov 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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