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CoxHealth clinic

CoxHealth

Internal Medicine • Springfield, MO • Since 1906

4.2/5(88 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

CoxHealth is a nonprofit healthcare system based in Springfield, Missouri. Key points: - Type/scope: Six-hospital, not-for-profit health system serving a 25-county region in Southwest Missouri and Northwest Arkansas; total ~1,074 beds. - Size & employment: Springfield’s largest employer; more than 14,000 employees system-wide (approximately 2,353 listed in highlights; overall workforce larger when including affiliates). - History & headquarters: Founded 1906; main headquarters at 3801 S National Ave, Springfield, MO. - Services: Broad medical care across multiple areas of care and medical services (including specialties like oncology; various roles such as respiratory therapy and system leadership positions). - Locations: 9 offices/sites in the United States (primarily Missouri), including: - 801 N Lincoln Ave, Monett, MO - 525 Branson Landing Blvd, Branson, MO - 1423 N Jefferson Ave, Springfield, MO - 3535 S National Ave, Springfield, MO - 3801 S National Ave, Springfield, MO (HQ) - Contact: main phone lines include 417-269-3000, 417-269-4636, 417-269-6000. - Industry/ownership: Hospitals and health care; nonprofit/NPO; NGO-style organization.

Services Offered

  • Internal Medicine

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the clinic hours?

Monday: 8:00 am - 5:00 pm; Tuesday: 8:00 am - 5:00 pm; Wednesday: 8:00 am - 5:00 pm; Thursday: 8:00 am - 5:00 pm; Friday: 8:00 am - 5:00 pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 4.7/5 (12 reviews) for Dr. Brad Wiley (12)
  • US News Health: 5/5 (51 reviews) for Dr. Anne E. Roberts (51)
  • WebMD: 3.5/5 (15 ratings) for Dr. Richard Shimizu (15)
  • ComplaintsBoard: 1.0/5 (0 reviews, 10 complaints) (10)

Patients praise

  • medical knowledge and expertise of providers
  • thoroughness during visits
  • personable and caring bedside manner among some staff
  • availability for short-notice appointments

Common complaints

  • billing and insurance issues
  • long wait times, including during triage and appointments
  • communication gaps, including lack of follow-up on test results or returned calls
  • disruptions in care due to electronic medical record (EPIC) system transitions
  • perceived unprofessionalism or lack of attentiveness from some staff

"He is always extremely friendly and knowledgeable about your health status. Very thorough and patient during visits."

- Healthgrades (Dr. Brad Wiley)

"When you’re there for help, and you feel like you’re getting excuses and dysfunction — frustration that has absolutely nothing to do with you or patient care — it’s not really a patient problem. It’s a management problem that’s flowing over and affecting the patient and their care."

- KY3 News (Patient reporting on EPIC system transition)

"This guy is a horrible doctor and person!! Run!!"

- WebMD (Dr. Richard Shimizu)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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