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Neurology in Springfield, MA - Primary Care | Specialists clinic

Neurology in Springfield, MA - Primary Care | Specialists

Neurology • Springfield, MA

4.7/5(50 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

  • Neurology
  • Primary Care
  • Specialists
  • Physicians

Team

  • Joseph G Krainin - MD
  • Jay H Levin - MD
  • John J O'Connell - MD
  • Erik Kristen Loken - MD, PhD
  • Daniel B Hoch - MD, PhD
  • Michael L Rossen - MD, PhD

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Alina Bayer): 4.3/5 (9 reviews)
  • Vitals (Dr. George Baquis): 4.8/5 (15 ratings/3 reviews)
  • Healthgrades (Dr. Gottfried Schlaug): 4.9/5 (10 reviews)
  • Vitals (Dr. Robert Martin): 4.6/5 (7 reviews)
  • WebMD (Dr. John Wojcik): 5.0/5 (5 ratings)
  • Vitals (Dr. Philip S. Hsu): 4.4/5
  • WebMD (Elizabeth Bechthold, NP): 5.0/5 (4 ratings)

Patients praise

  • High levels of praise for thorough examinations and clear explanations
  • Providers described as attentive, kind, and knowledgeable
  • Appreciation for staff efficiency and professional demeanor in many instances
  • Positive outcomes reported regarding medication management and overall care experiences

Common complaints

  • Reports of unprofessional behavior, rudeness, and lack of empathy
  • Instances of patients feeling rushed or not listened to during consultations
  • Concerns regarding misconduct and disciplinary actions for specific providers
  • Difficulty in accessing prompt follow-up and communication from certain offices

"Dr. Schlaug is one of the best doctors I've ever met, not once did I feel rushed, judged, or anything but comfort while in his care."

- Healthgrades

"He the most rude & insensitive doctor I have ever encountered. I could tell he didn't believe my symptoms and ordered no tests."

- Healthgrades

"Makes up his mind without giving any regards to symptom changes, medication changes, or patient concerns."

- Vitals

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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