Baystate OB/GYN Group
Obstetrics & Gynecology • Springfield, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Baystate OB/GYN Group, Inc. is a private medical practice based in Springfield, MA, offering comprehensive women’s healthcare including gynecology and pregnancy care. The practice operates 3 offices in the Greater Springfield area (Springfield and East Longmeadow/South Hadley) and employs physicians, certified nurse midwives, and certified family nurse practitioners. Key details: ~8 employees, ~$20M annual revenue, headquarters in Springfield, with the main contact number (413) 794-8484 and a presence at bogg.com.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
FAQs
New patients, referrals, and appointment scheduling
Not specified on the page.
Billing & Insurance
Information available on the Billing & Insurance page (link provided on site).
Prescription Refills
Details available on the Prescription Refills page.
Patient Education / FAQs
Patient Education page with frequently asked questions and resources.
Appointments & Cancellations
Appointments & Cancellations page with scheduling and cancellation information.
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Kevin Fitzgerald): 5.0/5.0 based on 8 ratings (8 ratings)
- Birdeye (Dr. Christopher Ollari): 4.0/5.0 based on 4 ratings (4 ratings)
- Healthgrades (Dr. Christopher Ollari): 3.7/5.0 based on 12 ratings (12 ratings)
Patients praise
- Strong clinical skills and expertise reported for specific surgeons and OBs
- Exceptional care and support provided by labor and delivery nursing staff at the Wesson Women's Clinic
- Some patients report positive, kind, and attentive experiences with individual providers
- Efficiency and care reported by patients who feel their specific doctor is highly attentive
Common complaints
- Poor bedside manner and perceived lack of empathy from some physicians
- Frustrations with administrative processes, including billing issues and appointment scheduling/cancellations
- Difficulty reaching nursing staff or receiving timely call-backs for urgent concerns
- Perceived lack of trauma-informed care during sensitive experiences like pregnancy loss
"During the most vulnerable time of my life, I was greeted with such a cold demeanor, uninformed care, and lack of humanity."
- LocalityBiz patient review"The entire care team of nurses and doctors is exceptional, providing great care, support, and assurance that helps ease the nerves of first-time moms."
- LocalityBiz patient review"The midwives and group of physicians here are good. However, their billing department lack the skills and knowledge to do their job."
- LocalityBiz patient reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Springfield - Baystate OB/GYN - Feb 23, 2026
- Find a Location - Baystate OB/GYN - Feb 23, 2026
- Find a Practitioner - Baystate OB/GYN - Feb 23, 2026
- Physicians - Baystate OB/GYN - Feb 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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