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Vision Care Associates clinic

Vision Care Associates

Optometry • Springfield, IL

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Vision Care Associates is a private medical practice in Springfield, Illinois, providing comprehensive eye health services for all ages for over 40 years. Key details: - Services: eye exams, vision/eye health care, optical support - Location: 4 offices in Springfield, IL - Contact: 217-528-3233 or 1-800-272-7393 - Revenue: approx. $21.9 million; small staff (2 employees listed) with multiple roles - Web presence: vision-care.com; modest monthly site traffic (about 1,378 visits) - Focus: optometry/eye care within healthcare and medical devices If you’re looking for the home page content specifically, the site is vision-care.com and represents Springfield Vision Care Associates, LTD, a long-standing eye care provider in Springfield.

Services Offered

  • Optometry
  • Eye health exams
  • Eye disease screening
  • Retina imaging
  • Optomap Retinal Exam
  • Eyewear selection
  • Contact lenses
  • Patient resources
  • Appointments

Technology & Equipment

  • Optomap Retinal Exam
  • State-of-the-art technology
  • Digital retinal imaging

Team

  • Dr. Ottino - Optometrist

Insurance & Payment

Not published.

Credit/debit cards, Cash, Insurance billed where applicable, CareCredit, Phreesia online invoicing, Pay online (invoice payment)

Financing: CareCredit (VisionCare-related financing)

Languages Spoken

  • English

FAQs

How can I pay my Vision Care Associates invoice?

You can pay your Vision Care Associates invoice using Phreesia.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local and Demandforce: Multiple ratings noted, including extremes of 5-star and 1-star reviews (Thousands of reviews across platforms (e.g., 2,519 on Yahoo; 2,865 on Demandforce))

Patients praise

  • friendly, knowledgeable, and professional staff noted by many patients
  • efficient and timely service with easy appointment scheduling
  • high referral rate reported on specific platforms

Common complaints

  • billing and accounting issues, including being sent to collections after payment and unexpected charges for routine exams
  • reports of hostile or unfriendly staff behavior
  • complaints regarding damage to patient eyewear during lens replacement

"Friendly staff, convenient appointment times. Appointment was on time and doctor listen to any complaints I had regarding my eyes. Best eye doctors in town!"

- Anonymous Verified customer on Demandforce

"Watch your bill. Went in for a routine eye exam and they somehow turned that into a medical procedure and now I have to pay my healthcare deductible. accounting dept has terrible customer service."

- Anonymous reviewer on Yahoo/Yelp feed

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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