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Baystate Pharmacy clinic

Baystate Pharmacy

Pharmacy Services • Springfield, MA

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Baystate Pharmacy - Springfield - Mason Square in Springfield, MA provides prescription fulfillment, easy prescription transfers, and local delivery. The pharmacy offers OTC medications, medication safety counseling, and pharmacist consultations, with free same-day delivery available to surrounding areas including Springfield, West Springfield, Chicopee, Holyoke, and Agawam.

Services Offered

  • prescription fulfillment
  • easy prescription transfers
  • local delivery
  • OTC medications
  • refill or transfer prescriptions
  • new patient welcome
  • medication safety counseling
  • pharmacist consultations
  • local prescription delivery
  • online health records management (MyBaystate)
  • bill payment options
  • insurance programs participation

Technology & Equipment

  • MyBaystate
  • local delivery service
  • prescription transfer system

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Fill New Prescriptions

Ask your provider to send your prescriptions to us or bring your paper prescription to our pharmacy.

Refill or Transfer Prescriptions

Switching pharmacies and requesting a refill is simple. Call us at 413-794-9960.

Become a New Patient

Give our pharmacy team a call to become a new pharmacy patient, or have your provider send scripts directly to us.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BestProsInTown (associated health center): 64 reviews for the associated neighborhood health center facility (64 reviews)

Patients praise

  • Attentive primary care providers at the associated health center
  • Kind and considerate staff members
  • Valued communication with staff

Common complaints

  • Some general concerns regarding responsiveness and healthcare effectiveness at the associated health center facility.

"Best caring MD I've had. I'm a rather difficult patient but she is very kind and considerate of my issues. One that I trust and hope to keep."

- Apple Maps (review for associated health center)

"Baystate Mason Square Neighborhood Health Center is appreciated for its attentive primary care providers, kind staff, and short wait times. ... However, some individuals express concerns about the center's responsiveness ... and the effectiveness of their healthcare."

- BestProsInTown (review summary for associated health center)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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