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Springfield Health Center clinic

Springfield Health Center

Preventive Medicine • Springfield, VT

2.4/5(21 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

North Star Health (Springfield Medical Care Systems, Inc.) is a nonprofit Federally Qualified Health Center serving southern Vermont and southwestern New Hampshire. It operates 8 offices, including Springfield (HQ at 100 River St., Springfield, VT 05156) and nearby towns (Ludlow, Chester, Londonderry in Vermont; Charlestown, NH). Services include patient-centered primary care, dental, vision, and behavioral health, available regardless of insurance status or ability to pay. The organization emphasizes accountability, integrity, compassion, and community, and employs about 52 staff. Key contact: +1 802-886-8900.

Services Offered

  • Family Medicine
  • Preventive Medicine

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What are the reception hours for phone calls?

Monday-Friday 8:00am-5:00pm.

What are the Walk In Care hours?

Monday – Friday 8:00 am – 5:00 pm.

What are the Family Medicine hours?

Monday, Wednesday, Friday 7:30 am – 5:00 pm; Tuesday and Thursday 8:00 am-5:00 pm; Closed Saturday and Sunday.

What are the Pediatrics hours?

Monday-Wednesday 7:30am-5:30pm; Thursday-Friday 7:40am-5:00pm.

Are telehealth visits available for pediatric behavioral health?

Telehealth visits are available Wednesdays 5:00pm-8:00pm.

What about after hours care?

Call 802-886-8900.

What is the emergency care guidance?

In the event of an emergency, call 911 or go to the nearest emergency room.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.4 out of 5 stars (21 reviews)

Patients praise

  • Friendly staff (in some experiences)
  • Convenient and quick service (in some instances)
  • Cleanliness and professional environment (for some locations)
  • High quality of care from some individual physicians

Common complaints

  • Long wait times and delayed appointments
  • Poor communication and difficulty reaching staff by phone
  • Unprofessional or dismissive behavior from staff and doctors
  • Billing and insurance issues
  • Lack of notification regarding physician changes or appointment cancellations

"The doctors in this office deserve 5 stars but Kim the office manager makes this place a 1. This is the worst Dr office experience I’ve ever had."

- Birdeye (Springfield Health Care Center, OH)

"First impressions are everything and this place is a doozy. First appointment having to wait an hour past my scheduled appointment time just to be put in a room and wait another 30 minutes to be seen."

- a-better-place.com (Springfield Health Center)

"I told him about the tingling and numbness in my hands and feet, chest pain, excessive mucus, and more. He laughed at me and said “we’ll we can’t do anything for your feet or hands today, but it sounds like you just have allergies.”"

- localitybiz.com (Kettering Health Springfield Health Center, OH)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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