Baystate Rheumatology
Rheumatology • Springfield, MA • Since 1873
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Baystate Rheumatology is part of Baystate Health, a nonprofit, academic healthcare system based in Springfield, MA. Baystate Health operates multiple facilities in Western Massachusetts, including Baystate Medical Center (the region’s only Level I trauma center) and a network of over 700 physicians across Baystate Medical Practices. While the page highlights Baystate Health’s overall structure, history, and scope (1873 founding; 5 hospitals planned/operating with Mercy integration; 55k+ discharges and 185k ED visits in 2022), it does not provide a dedicated profile for a specific “Baystate Rheumatology – Springfield” location. For precise address, provider roster, and appointment details, contact Baystate Health or visit their rheumatology program page through baystatehealth.org.
Services Offered
Insurance & Payment
Not published.
Multiple bill payment options, Pay My Bill, participate in most insurance programs in our area
Languages Spoken
Not published.
FAQs
Do I need a referral to visit the rheumatology specialists?
Yes, a referral from your healthcare provider is required.
What are the hours for Baystate Rheumatology - Springfield?
- Monday: 8 am - 5 pm - Tuesday: 8 am - 5 pm - Wednesday: 8 am - 5 pm - Thursday: 8 am - 5 pm - Friday: 8 am - 5 pm - Saturday: Closed - Sunday: Closed
Social Media
Photos
Photos published by Baystate Rheumatology showing the rheumatology practice in Springfield, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report (Baystate Medical Center Rheumatologists): 4.3/5 (130 reviews)
- WebMD Care (Dr. David Miller): 3/5 (3 ratings)
- Vitals (Dr. Antonio Valentin): 3.6/5
Patients praise
- General rheumatology patient experience rating of 4.3/5 for the hospital system's rheumatology department
Common complaints
- Perceived arrogance and dismissiveness from some providers
- Complaints regarding staff unfriendliness or short responses during intake
- Reports of incomplete examinations or reliance on existing notes without new testing
- Concerns about lack of thoroughness in patient history and follow-up
"Absolute worst provider. No redeeming qualities... Arrogant, Cocky, enormous ego!"
- Healthgrades (Review of Dr. Donald Griger)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Kayla R. Lusnia - Physician Assistant in Springfield, MA - May 14, 2026
- Baystate Health Expands Primary Care Network - Health Care News - May 1, 2026
- Dr. Shaza Ben Khadra, MD - Pathologist in Springfield, MA - May 14, 2026
- Baystate Health expands services in Springfield and CT | WWLP - May 2, 2026
- Baystate Health reaches agreement to take over Mercy Medical Center in Springfield | WBUR News - Apr 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
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