Mercy-GoHealth Urgent Care
Urgent Care • Springfield, MO
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Mercy-GoHealth Urgent Care in Springfield, MO provides walk-in urgent care services for conditions including allergies, asthma, cold and flu, ear infections, rashes, sprains, and urinary tract infections. The clinic offers telemedicine virtual visits, X-ray capabilities, sports physicals, and workers' compensation care. Through its partnership with Mercy, patients receive priority specialist referrals and access to an integrated patient portal with electronic medical records.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not published.
In-network with most major Missouri and national insurance plans (per page)
online payment portal, same-day pricing for patients without insurance
Languages Spoken
Not published.
Pricing
Social Media
Photos
Photos published by Mercy-GoHealth Urgent Care showing the urgent care practice in Springfield, MO.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye, Solv, Yelp, and BBB: Generally poor, often ranging between 2.0 and 3.0 stars across several major platforms (Ranges from dozens to hundreds per clinic)
Patients praise
- Convenience of 24/7 availability for some locations
- Professional and kind care from individual providers cited in specific instances
- Ability to get care on holidays or middle-of-the-night urgent situations
- Efficient care when online appointment slots are utilized correctly
Common complaints
- Long wait times, sometimes extending for several hours
- Perceived rudeness or lack of empathy from staff and providers
- Disorganization in scheduling and patient flow
- Concerns over diagnostic accuracy or being redirected to the ER despite paying fees
- Strict or rigid adherence to protocols over patient-centered care
"Why do I always need to wait so damn long? All the nurses just stand around and talk and I’m stuck waiting in a room for SIX HOURS… terrible doctors."
- Anonymous Patient via Birdeye"Failure to respond to 25 complaint(s) filed against business."
- Better Business Bureau profile for Mercy-GoHealth Urgent Care"The nurse was rude and when I asked the Dr how to make a complaint he laughed... I definitely would not recommend going here at all, especially if it is for your child."
- Anonymous Patient via LocalityBizSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- CoxHealth Connection: Second Springfield location of The Clinic at Walmart opens today - Jun 10, 2026
- CoxHealth Connection: Clinic at Walmart to open in Republic - Jun 24, 2026
- Marshfield to gain urgent care clinic | Missouri Business - Jul 22, 2025
- Mercy Clinic Internal Medicine - Whiteside in Springfield, MO - Aug 19, 2025
- Mercy opens $32M emergency department | Springfield Business Journal - Nov 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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