Massachusetts General Hospital
Urogynecology • Springfield, MA • Multiple (Boston main campus, Danvers, Waltham) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Urogynecology and Reconstructive Pelvic Surgery at Massachusetts General Hospital in Boston provides comprehensive evaluation and treatment for pelvic floor disorders including pelvic organ prolapse, urinary incontinence, and fecal incontinence. The program offers both nonsurgical options such as physical therapy, pessary use, and biofeedback, as well as minimally invasive surgical procedures including slings, vaginal surgery, laparoscopic surgery, and robotic surgery. Services are available at locations in Boston, Danvers, and Waltham.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What conditions does the URPS treat?
Pelvic organ prolapse, urinary incontinence, bladder function problems, fistulas/diverticuli, fecal incontinence and constipation.
Social Media
Photos
Photos published by Massachusetts General Hospital showing the urogynecology practice in Springfield, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- DocSpot (Dr. Keisha A. Jones): 4.8/5 (160)
- Healthgrades (Dr. Susan Glover): 3.4/5 (23)
- Medical News Today (Dr. Ellen Solomon): 5.0/5 (1)
- Healthgrades (Dr. Connie Dimarco): 4.5/5 (12)
Patients praise
- High clinical expertise and professionalism of physicians
- Attentive, compassionate, and informative bedside manner from doctors
- Positive surgical outcomes with clear explanations of procedures and options
- Effective patient-centered care and surgical success stories
Common complaints
- Difficulties with billing and administrative issues, including surprise facility charges and refund delays
- Reports of rude or dismissive interactions with nursing and office staff
- Long wait times and difficulty reaching the office via phone
- Mixed patient experiences regarding communication, with some finding staff curt or unresponsive
- Occasional complaints regarding diagnostic accuracy and perceived lack of follow-up
"Dr. Jones makes going to the dr. easy. She is attentive, compassionate and very knowledgeable."
- DocSpot"I’m highly disappointed that this doctor wouldn’t even see me... instead had her very rude nurse Bonnie call me..."
- LocalityBiz"The people who are running the office here and the lab they work with are COMPLETELY INEPT! Twice they couldn’t even detect a simple UTI..."
- LocalityBizSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Olga Ramm, MD - Obstetrics and Gynecology | UCSF Health - Apr 6, 2026
- Dr. Youngwu Kim, MD - Waltham, MA - Obstetrics and Gynecology, Urogynecology - Apr 28, 2026
- Deborah Levy, MD - St. Louis, MO - Jul 15, 2025
- [PDF] Complications of Urogynecology and Reconstructive Pelvic Surgery - Oct 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
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