Northwestern Medical Center
Laboratory Services • St. Albans, VT • Since 1883
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Northwestern Medical Center (NMC) in St. Albans, Vermont is a nonprofit hospital founded in 1883. Located at 133 Fairfield Street, NMC operates four offices in the U.S. and employs about 232 people with annual revenue in the $25–50 million range. The center supports hospital services across health care, including a Laboratory (Lab) and Health Information Management (HIM) teams, and actively recognizes lab and HIP Week. Main contact: pfscustomerservice@nmcinc.org; phone lines: (802) 524-1280, (802) 524-5911, (802) 524-1070. Website: northwesternmedicalcenter.org.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Appointments are required, we are not able to accommodate walk-ins at this time.
Appointments are required; walk-ins are not accommodated at this time.
Awards & Accreditations
Photos
Photos published by Northwestern Medical Center showing the laboratory services practice in St. Albans, VT.
What Patients Say
Overall sentiment across review platforms: mixed
- CMS Hospital Compare / US News: 3 out of 5 stars (CMS/US News overall hospital ratings) (Not specified (aggregated survey data))
- Healthgrades: 66% patient experience rating (Not specified (aggregated survey data))
Patients praise
- Industry-recognized laboratory accreditation (College of American Pathologists)
- Professional laboratory staff commitment to quality
Common complaints
- Inconsistent staff responsiveness
- concerns regarding cleanliness of facilities
- delays in service or wait times
"Staff doesn't respond quickly when patients need help"
- HospitalStats.org (General hospital patient feedback)"Spent an hour waiting when a little upfront review would've prevented a lot of confusion and delay."
- Yelp (User review)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Thomas Suppan, Director - Northwestern Medical Center - Jun 30, 2026
- Hours & locations - Northwestern Medical Center - Jun 9, 2026
- Laboratory Assistant / Phlebotomist, Full-Time, Primarily Evening Shift - May 1, 2026
- Test Code HCGTM BETA HCG QUANTITATIVE, NON PREGNANCY - Aug 24, 2025
- Kylie Curtis - Jun 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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