Northwestern Medical Center
OB-GYN • St. Albans, VT • Since 1883
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Northwestern Medical Center is a nonprofit hospital in St. Albans, Vermont. Established in 1883, it serves as a private, nonprofit healthcare provider with multiple offices (headquartered at 133 Fairfield Street, St. Albans, VT 05478). The center operates in the hospitals and health care industry, employing about 232 staff and generating annual revenue in the $25–50 million range. For general information or to reach patient services, contact the center via pfscustomerservice@nmcinc.org or main phone numbers listed on their site. Homepage: northwesternmedicalcenter.org.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
Awards & Accreditations
Photos
Photos published by Northwestern Medical Center showing the ob-gyn practice in St. Albans, VT.
What Patients Say
Overall sentiment across review platforms: mixed
- US News & World Report: 87% recommend rate (US News) (Not explicitly provided as a count)
- MedicalRecords.com: 2.8/5 (8 reviews)
- Vivian Health: 4.6/5 (12 reviews (primarily staff/nurse perspectives))
Patients praise
- Staff are frequently described as kind, professional, and knowledgeable by many patients
- High percentage (87%) of patients willing to recommend the hospital to others
- Some patients report short wait times and efficient in-and-out experiences for routine care
- Nursing care is occasionally highlighted as exceptional despite potential staffing challenges
Common complaints
- Reports of judgmental or dismissive staff, particularly in the Emergency Department
- Complaints regarding cleanliness of facilities and sanitation in patient rooms
- Issues with continuity of care and communication between rotating medical staff
- Concerns about high costs for certain services like physical therapy
- Perceptions of neglectful care and lack of responsiveness to patient requests
"The night shift staff here is openly judgmental... The night ER doctor, in particular, was shockingly cruel, condescending, dismissive..."
- LocalityBiz user review"Had a major surgery last week. nursing care, especially LNA care was exceptional and so caring even though they were packed and understaffed."
- Yelp user review"There is a lack of continuity of care by the doctors as they rotate out... housekeeping never came in from Thursday to Sunday."
- MedicalRecords.com user reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Maitri and Northwestern Medical Center Announce Partnership - Northwestern Medical Center - Apr 23, 2026
- Update on NMC Leadership - Northwestern Medical Center - Nov 18, 2025
- Preserving Birthing Services at NMC - Northwestern Medical Center - Jan 30, 2026
- NMC Accepting Applications for Health Professions Scholarship - Northwestern Medical Center - Sep 24, 2025
- Temporary Pause of Surgical Procedures - Northwestern Medical Center - Aug 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
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