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Kinney Drugs clinic

Kinney Drugs

Pharmacy • St. Albans, VT • Since 1903

3.2/5(64 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Kinney Drugs is a private, community-focused chain of drugstores serving Upstate New York and Vermont, including St. Albans. Key details: - Headquarters: Gouverneur, NY; founded 1903; parent: KPH Healthcare Services - Area served: New York and Vermont (Kinney Drugs St. Albans location included in VT) - Services: Pharmacy and retail offerings tailored to small communities - Contact/locations: Kinney Drugs operates nearly 100 locations in NY and VT; local St. Albans presence is part of their Vermont footprint - Notable facts: Employee-owned culture, commit to affordable pharmacy and health services Albans specifically (address, hours, or phone), I can look up the current details for that store.

Services Offered

  • Pharmacy
  • Prescription Transfer
  • Vaccinations
  • Flu Clinics Sign Up
  • Vaccinations/Flu Shot
  • Medication Disposal
  • Prescription Delivery
  • Prescription Flavoring
  • Text Rx Reminders
  • Hearing Loop Assistance
  • Blood Pressure Kiosk
  • Digital Clip-to-Card Coupons
  • Drive-Thru Pharmacy
  • Veterinary Medications (OTC & Rx)
  • Automatic Prescription Refills
  • Pet Medications
  • Paperless Monographs
  • Medicare GLP1
  • Diabetes support
  • Caregivers support
  • Colorectal screening
  • ReadySetQuit
  • Donate Life
  • NY DMV Eye Tests
  • Birth Control
  • Opioid crisis resources
  • Insurance information
  • Drug recalls

Technology & Equipment

  • AI-powered assistant (Burt) for notifications
  • Medication disposal kiosk
  • Text Rx Reminders
  • Clip-to-Card Coupons
  • Drive-Thru Pharmacy
  • FlavoRx flavoring
  • Flu clinics/sign-up systems

Team

  • Kinney Drugs Pharmacy #18 Team, Pharmacists and staff ( VT location) - Pharmacy Team

Insurance & Payment

Not published.

Credit/Debit, Cash, Care Credit (if available), -insurance billed for prescriptions (typical)

Languages Spoken

Not published.

FAQs

What are the hours?

Hours vary by location; check the store or call for current hours.

What are the hours of operation?

The site lists varying hours including, for Pharmacy: 8 AM - 1 PM, 1:30 PM - 8 PM; and multiple location-specific hours such as 8:00 AM - 8:30 PM for general hours.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google reviews): 3.2 out of 5 stars (64 reviews)

Patients praise

  • Praise for specific helpful and knowledgeable staff members
  • Convenient location with plentiful parking
  • Appreciation for the hometown pharmacy feel compared to big-box retailers
  • Reports of quick and efficient service when staffing levels allow

Common complaints

  • Reports of rude, disrespectful, or unprofessional behavior from some staff members
  • Complaints regarding long wait times and staffing challenges
  • Issues with medication fulfillment, reliability, and communication regarding prescription status
  • Frustration with pharmacy policies and perceived lack of flexibility

"Excellent helpful service. Danielle and Jenna are great!"

- Customer review on Birdeye/Google

"Store staff very nice pharmacy staff are terrible especially to senior citizens I have been a customer for 7 years the first five were ok the last 2 years have been terrible counter staff is rude there constantly giving false info to customers about refill dates they just guess instead of looking..."

- Customer review on Birdeye/Google

"Went to receive long-scheduled Covid vaccine booster. Was refused because my paperwork wasn't in order. Went down the street to Walgreen and got the shot right away. People there courteous."

- Customer review on LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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