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SSM Health clinic

SSM Health

Medical Laboratory • Sun Prairie, WI

3.0/5(1,001 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

SSM Health Laboratory Services at the Outpatient Center in Sun Prairie, Wisconsin offers convenient laboratory testing. Medical Laboratory Technicians and Scientists perform common laboratory tests to help doctors determine appropriate treatments for patients. The facility is open Monday through Friday from 9:00 AM to 5:00 PM, with a lunch break from 1:00 PM to 1:30 PM.

Services Offered

  • Laboratory services

Team

  • Medical Laboratory Technicians, under supervision of Medical Laboratory Scientists - staff

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What should I know before my lab visit?

There is a new check-in process for lab visits; view check-in instructions or review FAQs before your visit.

What are the lab hours?

Laboratory services are available 9:00 AM - 5:00 PM. Note: There is a lunch break from 1:00 PM to 1:30 PM; hours may vary for holidays.

Where is the Outpatient Center located?

SSM Health Outpatient Center at 2850 O'Keeffe Avenue, Sun Prairie, WI 53590.

What should I do before my lab visit?

There is a new check-in process for lab visits. Please view the check-in instructions or review the frequently asked questions before your visit.

What services are available at this location?

Laboratory services are offered at the Sun Prairie Outpatient Center.

Are there any patient rights or responsibilities I should be aware of?

Patient Rights & Responsibilities are available to review as part of the visit process.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Momentary Labs (based on CMS HCAHPS data): 3 out of 5 stars (based on 987 patient surveys for SSM Health St. Mary's Hospital-Madison) (987 surveys)
  • Vivian Health (for SSM Health St. Mary's Hospital-Madison): 3.8 out of 5 stars (14 reviews)

Patients praise

  • Friendly, caring, and professional medical staff (doctors, nurses, lab technicians)
  • Efficient and knowledgeable medical care for specific conditions
  • Positive, long-standing patient relationships with specific providers
  • Clean and modern facility environment

Common complaints

  • Billing and refund processing delays
  • Unexpected charges following preventive or wellness visits
  • Poor communication and responsiveness in customer/billing service departments
  • Long wait times in emergency or urgent care settings

"Daniel in the lab is magical and everytime I go and get blood drawn he is always so kind and so efficient and never (using loosely bc never say never) bruises me. Recommend!"

- Loc8NearMe patient review for SSM Health Dean Medical Group, Sun Prairie

"The billing office here is terrible. They submitted a claim under the wrong patient and would not fix it. A manager was supposed to call me. I gave them 5 business days to call and they never called me."

- Google review for SSM Health Dean Medical Group

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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