Lassen Nursing & Rehab Center
Skilled Nursing • Susanville, CA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 10, 2026. How our information is sourced · Report incorrect information
About
Lassen Nursing & Rehab Center is a small, public healthcare provider based in Susanville, California. It emphasizes individualized care delivered through a collaborative process of assessments, planning, facilitation, and resident advocacy to help navigate the healthcare system. Key points: - Location: Susanville, CA - Focus: Nursing care and rehabilitation with an emphasis on individualized, collaborative care - Size: Very small organization (reported as 1 employee in workforce data) - Web presence: lassennrc.com; about 388 monthly visits, low engagement metrics - Social proof: LinkedIn presence; employer rating 2.0/5.0 from 2 reviews (as of the data) - Categories: healthcare, rehabilitation center, safety, nursing care, collaborative care If you’re considering this center for care or employment, note the small size and modest online footprint, and consider contacting directly or checking updated reviews for current performance and services.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Bill Pay via TransactCare portal
Languages Spoken
FAQs
What is Lassen Nursing & Rehab Center’s contact email?
business-office@lassennrc.com
Photos
Photos published by Lassen Nursing & Rehab Center showing the skilled nursing practice in Susanville, CA.
What Patients Say
Overall sentiment across review platforms: negative
- CareWatch, SeniorAdvice, SeniorCare.com, Medicare/Care Compare related sources: Generally low ratings (e.g., 1/5 to 2/5 stars from various reporting platforms, with some CMS-related data indicating Below Average or 2 stars) (Multiple reviews aggregated across platforms (individual platform counts vary))
Patients praise
- some staff identified as amazing or awesome when present and on good shifts
Common complaints
- understaffing and slow response times to call buttons
- unclean and poorly maintained facility conditions
- concerns regarding staff turnover and management instability
- allegations of poor resident care and safety incidents
- toxicity in the workplace affecting patient care
"Worst place ever! My mother was transported to Lassen from Banner after suffering 2 strokes. A click of the call button takes a minimum of 40 minutes to answer. The rooms are unclean and there was..."
- Yelp / MapQuest reviewer, Jeanne H."The facility is a disaster. It is completely understaffed, resulting in very poor and insufficient care for residents. The staff are overworked and underpaid. The employee culture is toxic... The facility is completely filthy."
- Seniors.fyi reviewerSynthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].
In the News
- Soroptimists Work to Bring Christmas Cheer to Special Residents at Lassen Nursing and Rehabilitation | SusanvilleStuff.com - Dec 19, 2025
- Olivia Dillard - Apr 8, 2026
- Job Announcement: Lassen Union High School District: Administrative Assistant I – Receptionist | SusanvilleStuff.com - Sep 2, 2025
- Banner Health Announces Sale Agreement for Banner Lassen Medical Center - Quorum Health - Jun 22, 2026
- Banner Lassen Medical Center to be Sold to Affiliate of Quorum Health | SusanvilleStuff.com - Jul 6, 2026
Information sourced from the clinic's website as of July 10, 2026.
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