Local Services & Programs - Children and Family Services
Behavioral Health • Syracuse, NY
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Local Services & Programs - Children and Family Services showing the behavioral health practice in Syracuse, NY.
What Patients Say
Overall sentiment across review platforms: negative
- Indeed: Mixed employee reviews on platforms like Indeed and Glassdoor; public sentiment toward CPS is generally critical due to high-profile cases (156 reviews (for NYS-wide OCFS office))
Patients praise
- Competitive pay for some staff roles
- Availability of specialized mental health and support programs through partner organizations like ARISE
Common complaints
- Lack of administrative support and high stress for employees
- Concerns regarding case handling, safety assessment, and failure to intervene in abuse cases
- Reports of being late on safety assessments and investigations
- Criticism from family lawyers regarding systemic failure to serve children effectively
"A lot of supervisors have been more hurtful than helpful. Caseworkers dont always feel supported by administration."
- Glassdoor review of Onondaga County Department of Children and Family Services"Onondaga County CPS has known about alleged abuse in Camillus since at least 2018 without removing children from the care... multiple people have told CNY Central they filed reports with CPS, and are dismayed that it took this long for anyone to intervene."
- CNY Central reportingSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Health and Human Services Announces Public Hearing on County Services for Children and Teens - Legislature - May 7, 2026
- Onondaga County ends waitlist for Child Care Assistance Program | WRVO Public Media - Jun 26, 2026
- CNY Cares | United Way of Central New York - Nov 10, 2025
- Onondaga County to hold public hearings on services for children and teens - May 13, 2026
- Onondaga County social services failing children, family lawyers tell lawmakers - May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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