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Patients First clinic

Patients First

Urgent Care • Tallahassee, FL • Since 1989

4.8/5(2,206 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Patients First Urgent Care is a private hospital/urgent care network based in Tallahassee, FL, founded in 1989. It operates 7–8 locations in the Tallahassee area, offering walk-in urgent care, telehealth, and occupational health services, with some centers open daily. The group emphasizes convenient, quick visits—“Get In. Get Out. Get Better.”—and serves patients with in-person and telehealth options. Key details: headquartered in Tallahassee; 23 employees; about $8.4M annual revenue; services include urgent care, family care, and occupational health; contact options include multiple Tallahassee locations and a general phone line.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv (Raymond Diehl location): 3.0/5 (2 reviews)
  • Solv (Kerry Forest location): 1.3/5 (3 reviews)
  • Birdeye/Google (Thomasville Road location): 4.8/5 (2,201 reviews)

Patients praise

  • Professional and caring medical staff at certain locations
  • Convenient walk-in access and efficient service for some patients
  • Fast treatment for routine injuries or illnesses

Common complaints

  • Reports of inconsistent or unprofessional staff behavior
  • Concerns regarding billing practices and costs
  • Wait times being longer than expected or advertised
  • Frustrations with communication, including difficulty reaching the office via phone or online systems
  • Instances of patients being turned away for specific conditions or insurance types

"My experience was great. Friendly, professional staff that took care of my needs quickly. I have zero complaints and would go here again."

- Patient review on Solv (Raymond Diehl location)

"Do not get taken advantage of here by their unlawful billing practices... Take your healthcare elsewhere."

- Patient review on Solv (Kerry Forest location)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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