Clinical Pathology Laboratories
Clinical Laboratory/Pathology • Texas City, TX • Multiple locations across Texas (e.g., Abilene, Bryan/College Station, etc.) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Clinical Pathology Laboratories (CPL) is a Texas-based, medically led clinical lab partner headquartered in Austin. Key facts: - Location: Austin, Texas (HQ at 9200 Wall St, Austin, TX 78754) - Scope: Largest lab presence in Austin with 2,400+ staff and a network of 150+ pathologists across the Southwest; serves local communities with full-service laboratory services and clinically recognized testing. - Ownership: Private company under Sonic Healthcare; public-facing with private ownership - Established: Dating back to 1948; over 75 years serving the Austin medical community - Services: Full laboratory testing, connectivity/tools for test results, billing/coding/coverage solutions, patient education, and billing/insurance services - Offices: 4 U.S. offices (all in Austin, TX) - Contact: main phone 512-339-1275 - Industry presence: Hospitals and Health Care; specializes in pathology and clinical testing If you’re looking for CPL’s Texas-specific capabilities or locations, CPL’s Austin headquarters and regional labs are the primary hub for Texas operations.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Photos
Photos published by Clinical Pathology Laboratories showing the clinical laboratory/pathology practice in Texas City, TX.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.7/5 stars (aggregated brand rating) (190 reviews)
- Better Business Bureau (BBB): 2.25/5 stars ((not explicitly stated))
- Birdeye (San Antonio location): 3.9/5 stars (34 reviews)
- Birdeye (Austin location): 4.1/5 stars (42 reviews)
Patients praise
- efficient and quick blood draws (sometimes referred to as one-poke wonders)
- friendly and professional phlebotomists in certain instances
- painless and comfortable experiences with specific technicians
- convenient access with many locations across Texas
Common complaints
- rude or unprofessional customer service and staff
- billing issues, including incorrect bills and overbilling problems
- long wait times at some locations
- understaffing leading to patient dissatisfaction
- difficulties with communication or responsiveness when resolving billing disputes
"As a patient I felt like I wasn't important or didn't have any human rights of being treated with kindness. It took three attempts to get my blood, no apologies... They need to provide more training on human arms anatomy... They also require more training on professional conduct."
- Better Business Bureau Review"This was one of the best experiences we have ever had at a lab. Our technician... went beyond any expectations we could have imagined to make our experience comfortable."
- LocalityBiz Review (Port Arthur)"Probably the WORST customer service I've ever experienced in my life. Do not treat me like a four year old on the phone... I'm trying to get you paid but you all aren't helping yourselves because you aren't willing to pick up the phone and fix the error code with my insurance."
- Birdeye Review (San Antonio)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- 7111 Medical Center Dr - Texas City, TX | Quest - Jun 16, 2026
- Wanda Benton - Apr 9, 2026
- Kimberly Martin - Apr 9, 2026
- Sandra Stallworth - Apr 12, 2026
- Curtis Rice - Jun 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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