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Thousand Oaks Immediate Care clinic

Thousand Oaks Immediate Care

Urgent Care / Immediate Care • Thousand Oaks, CA

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Thousand Oaks Immediate Care in Thousand Oaks, California is a walk-in urgent care clinic offering acute illness and injury evaluation, immunizations, IV hydration, on-site testing, and X-rays. The clinic operates from 8:00 am to 9:00 pm on weekdays and 9:00 am to 5:00 pm on weekends, accepting walk-ins up to 30 minutes before closing depending on patient volume.

Services Offered

  • Immediate Care
  • Walk-In Clinic

Technology & Equipment

  • X-ray
  • Imaging referrals
  • On-site testing (rapid strep, urine dip, urine pregnancy, rapid flu)

Team

  • Thousand Oaks Immediate Care - Facility

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What services are available at Immediate Care?

Acute illness evaluation, acute pain or injury evaluation, immunizations, IV hydration and fluids, on-site testing, X-rays and imaging referrals.

What’s not available at Immediate Care?

Casting and splinting, chronic disease management, chronic pain management, preventive exams (physicals), pre-operative exams, refills of controlled substances.

Walk-in policy and wait times?

Walk-ins accepted up to 30 minutes before close depending on patient volume; if capacity is reached, may schedule with PCP or Immediate Care Video Visit.

Emergency guidance?

If medical emergency, call 911 or go to nearest emergency room.

What are the hours for Immediate Care visits?

8:00 am - 9:00 pm

Walk-ins accepted?

Walk-ins accepted up to 30 minutes before close, depending on patient volume. If walk-in service reaches capacity, we will schedule an appointment with your PCP or an Immediate Care Video Visit.

Is Immediate Care a substitute for seeing my primary care physician (PCP)?

Please note: Immediate care is not a substitute for seeing your primary care physician (PCP). Always check to see if your primary care office has an appointment available before using Immediate Care.

How can I schedule with my PCP if needed?

You can schedule a visit with your primary care physician through myUCLAhealth or check their availability and schedule an appointment by calling your primary care office.

What services are offered at Immediate Care?

Acute illness evaluation (colds, fevers, flu and flu-like symptoms, ear infections, urinary tract infections), acute pain or injury evaluation (sprains, strains, cuts), immunizations, IV hydration and fluids, on-site testing (rapid strep, urine dip, urine pregnancy, rapid flu, STIs), X-rays and imaging referrals.

What other medical services are available on-site?

Casting and splinting, chronic disease management (cholesterol, diabetes), chronic pain management, preventive exams (physicals), pre-operative exams (surgery clearance), refills of controlled substances.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/Yahoo Local: Approximately 2.5 to 3.0 stars (varies by platform) (20+ reviews cited on specific platforms)

Patients praise

  • Convenient location for urgent needs
  • Professional care from some providers and clinical staff
  • Effective for routine or televisit appointments
  • Reliable resource within the UCLA Health network

Common complaints

  • High or unexpected medical billing costs
  • Long wait times for both appointments and laboratory services
  • Inefficient administrative processes for test kits and drop-offs
  • Staff perceived as impersonal

"CHARGED $1087 for a COLD. THE BILL WAS $917 AFTER MY INSURANCE PAID."

- Yelp review via MapQuest

"Ridiculous system. You have to wait just as long to pick up test kits as you do to be seen. You also have to wait a ridiculous amount of time to drop something off."

- Yelp review via MapQuest

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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