Concierge Medicine Program | Cleveland Clinic
Concierge Care • Titusville, FL • Since 1988 • Multiple locations across U.S. and internationally (Florida, Ohio, Nevada, London, Toronto) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Concierge Medicine Program | Cleveland Clinic Titusville - The Cleveland Clinic Florida network is a nonprofit, multi-specialty system integrated with research and education, operating 5 hospitals and numerous outpatient centers across Broward, Palm Beach, Martin, St. Lucie, and Indian River Counties. Cleveland Clinic Florida’s footprint includes locations in Florida and affiliated facilities, but no dedicated mention of a Titusville-only concierge medicine program in the supplied content. For Titusville, verify whether any Titusville or nearby offices offer a concierge or direct-access program via the Cleveland Clinic Florida network or contact a local Cleveland Clinic Florida facility for up-to-date program availability. - Nonprofit, multi-specialty healthcare provider (integrates clinical care, hospital care, research, education). - Headquartered in Weston, FL; operates in 7 countries. - Florida region includes multiple hospitals and outpatient centers across several counties. - Notable leadership and a broad roster of physicians across 40+ specialties. Recommendation: - To confirm a Concierge Medicine Program specifically for Titusville, visit the Cleveland Clinic Florida site’s Florida locations page or contact the Weston or Titusville-area Cleveland Clinic Florida facilities directly for current offerings, enrollment requirements, and physician availability.
Services Offered
Technology & Equipment
Insurance & Payment
Not published.
Languages Spoken
Not published.
Current Offers
Concierge Medicine Membership
FAQs
What is Concierge Medicine?
Concierge Medicine is a members-only program offering 24/7 availability to a dedicated primary care physician, with proactive, preventive and comprehensive care and personalized services.
Where are concierge services offered?
Services now offered in Florida, Nevada, Ohio, London and Toronto.
Will I be able to reach my doctor
Yes. You will be able to reach your primary concierge physician directly — on their office line during business hours and on their personal cell phone after hours.
Will my insurance cover the Concierge Medicine Program?
To ensure we remain a robust, patient-focused concierge practice, Cleveland Clinic Concierge Medicine is a full self-pay concierge model. Your annual membership fee covers a wide array of services, including all office and virtual visits with your concierge medicine provider. Usually, annual membership fees aren’t covered by insurance, but you may wish to check with your insurance company. Any care from Cleveland Clinic providers beyond the concierge program may be covered by the standard terms of your insurance.
Social Media
Photos
Photos published by Concierge Medicine Program | Cleveland Clinic showing the concierge care practice in Titusville, FL.
What Patients Say
Overall sentiment across review platforms: mixed
- Trustpilot: Generally negative perception reported on public review platforms (208 reviews on the cited platform)
Patients praise
- Highly personalized, unhurried, and comprehensive care in the concierge program
- Direct, 24/7 access to physicians and care teams
- Expedited appointments and proactive management of chronic conditions
Common complaints
- Unexpected billing charges for medical questions brought up during appointments
- Difficulty with scheduling and administrative processes
- Reports of long wait times and appointment cancellations
- Customer dissatisfaction with communication and staff empathy
"I'm disappointed that this is the practice of the Cleveland Clinic because this isn't the Cleveland Clinic I knew when I started going there."
- News 5 Cleveland reporting on patient billing complaints"The key features of the program are the time and availability of your healthcare team. The patient and doctor are more directly connected, and we can build better relationships."
- Dr. Stephen Avallone, Regional Medical Director for Cleveland Clinic Florida’s Concierge Medicine ProgramSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Melissa Walther, MD - Vero Beach, FL - Concierge Medicine - Oct 22, 2025
- Dr. Melissa Walther, MD - Vero Beach, FL - Concierge Medicine - Oct 22, 2025
- Dr. Robert Piloto, MD - Weston, FL - Concierge Medicine - May 5, 2026
- Dr. Robert Piloto, MD - Weston, FL - Concierge Medicine - Jun 2, 2026
- Concierge medicine grows in Palm Beach County among patients, doctors - Aug 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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