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Family Medicine in Toccoa, GA - ProviderMatch clinic

Family Medicine in Toccoa, GA - ProviderMatch

Primary Care • Toccoa, GA

4.9/5(2,064 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

  • Primary Care
  • Family Medicine

Team

  • Lenka Novotna, MD - MD
  • Christopher Kiker, MD - MD
  • William Mills, MD - MD
  • Charles Cosby, DO - DO

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Northeast Georgia Physicians Group (NGPG) ProviderMatch (Dr. William Mills): 4.9/5 (419 ratings, 104 reviews)
  • NGPG ProviderMatch (Dr. Christopher Kiker): 5.0/5 (608 ratings, 190 reviews)
  • NGPG ProviderMatch (Carolina Thomas, FNP): 5.0/5 (277 ratings, 105 reviews)
  • NGPG ProviderMatch (Dr. Lenka Novotna): 4.9/5 (302 ratings, 98 reviews)
  • NGPG ProviderMatch (Ashley Dunson, FNP): 4.9/5 (218 ratings, 64 reviews)
  • NGPG ProviderMatch (Dr. Charles Cosby): 4.9/5 (240 ratings, 54 reviews)

Patients praise

  • Providers are highly regarded for being attentive, professional, and knowledgeable
  • Doctors are frequently described as caring, compassionate, and good listeners
  • Patients appreciate the quality of medical care and treatment plans provided
  • Some patients report quick and easy access to specific providers when needed

Common complaints

  • Rudeness and dismissive attitude from front desk/office staff
  • Difficulty scheduling same-day or urgent appointments due to limited availability
  • Concerns regarding billing practices and unexpected costs
  • Long wait times in the clinic

"Dr. Cosby and the nurse were so friendly and helpful. Dr. Cosby is such a refreshing change. He listens and does not interrupt... I am 72 and so glad my husband and I have chosen this great doctor for our care."

- Northeast Georgia Physicians Group Patient Review for Dr. Charles Cosby

"He is a exceptional Doctor and human being. He is so caring and compassionate to all of his patients. It's such a shame that there's not more out there like him."

- Northeast Georgia Physicians Group Patient Review for Dr. William Mills

"I’ve been satisfied with the healthcare services that I received at NEG Toccoa Family Clinic, but I can’t say the same for the front desk staff. More than one person has been rude, or dismissive and disrespectful."

- Northeast Georgia Physicians Group Toccoa Clinic Patient Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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