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ECMC Center for Cancer Care clinic

ECMC Center for Cancer Care

Plastic Surgery • Tonawanda, NY

4.3/5(49 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Plastic Surgery & Reconstructive Surgery at ECMC in Buffalo, NY offers specialty care for patients with abnormalities from trauma, illness, or birth defects. The center performs procedures including skin cancer reconstruction, microvascular free tissue transfer, breast reconstruction with DIEP flaps, and speech and swallowing therapy to restore function and appearance.

Services Offered

  • Plastic Surgery
  • Reconstructive Surgery
  • Speech and swallowing therapy
  • Cosmetic improvements
  • Skin cancer reconstruction
  • Microvascular reconstruction
  • Microvascular free tissue transfer (free flaps)
  • Major reconstructive surgery
  • Breast reconstruction (including DIEP flaps)

Team

  • Thom R. Loree - Chief of Department, Head and Neck Surgery and Plastic and Reconstructive Surgery
  • William J. Belles - Chief of Service, Otolaryngology (ENT)
  • Mark S. Burke - Surgeon
  • Mark Falco - Plastic Surgeon
  • Jordan D. Frey - Plastic Surgeon
  • Matthew Kabalan - ECMC Center for Sinus and Skull Base Surgery
  • Michael Y. Nagai - DDS MD; Secretary, Medical Executive Committee; Head and Neck Surgeon
  • Troy Woodard - Surgeon, Otolaryngology/Head and Neck Surgery

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Patient Info & Concerns

(716) 898-3073

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 62% of patients recommend ECMC Health Campus overall (Not specified (based on aggregate hospital ratings))
  • Healthgrades: 4.3 out of 5 stars for Dr. Shirley Anain (49 reviews)

Patients praise

  • Physicians are often noted for professionalism, thoroughness, and ability to listen to patient concerns
  • Specialized expertise in areas like cancer-related reconstructive surgery and complex microsurgery
  • High likelihood of recommendation for specific surgeons within the network

Common complaints

  • Negative experiences regarding hospital administrative issues, such as billing and debt collection practices
  • Concerns about communication, long wait times, and quality of care in broader hospital departments (e.g., ER, orthopedic clinic)
  • Reports of poor treatment related to specific hospital units like detox or mental health services

"Was hit with a surprise out of network ER Bill from these people. They refused to work with Aetna and then sent my bill to collections despite saying they wouldn't."

- Healthgrades user review for Mark Burke Plastic Surgery

"E.c.m.c is a terrible hospital!they do not care especially if you have mental illness or addiction they treat people that can not even talk and release them..."

- Yelp review for ECMC

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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