UBMD Primary Care
Primary Care • Tonawanda, NY • Since 1969 • 3+ locations (Amherst, Conventus, Sheridan, Orchard Park, plus others referenced) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
UBMD Primary Care is a nonprofit, family-friendly primary care group in Western New York, part of UBMD Physicians’ Group. They serve all ages (from newborns to seniors) and operate 5 offices nationwide, with a Tonawanda location at 2465 Sheridan Drive, Tonawanda, NY 14150. The organization was founded in 1969 and is headquartered in Williamsville, NY. Key contact: +1 716 688 9641. Notable ongoing updates include a part-time addition from Dr. Jeffrey Yu joining UBMD Pediatrics in Tonawanda starting January (visit the supplied link for appointment requests).
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Current Offers
New Patient
FAQs
Did you know we have extended hours?
Our offices are open on varying evenings so you can get care when you need it - click the 'Location & Hours' link above for extended hours at your preferred site.
Social Media
Photos
Photos published by UBMD Primary Care showing the primary care practice in Tonawanda, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google aggregate: 2.5 out of 5 stars (114 reviews)
Patients praise
- Specific physicians and nurse practitioners are highly praised for being knowledgeable, compassionate, and attentive
- Patients appreciate providers who listen carefully and take time to address concerns
- Long-term positive experiences with established providers within the practice
Common complaints
- Difficulty scheduling appointments, especially for sick visits
- Reports of rude or unhelpful administrative and nursing staff
- Concerns about communication and responsiveness of the office team
- Occasional reports of disorganized records or administrative errors
"Dr. Baumgartner is an exceptional physician. He listens carefully, takes concerns seriously, and treats patients with respect and compassion. He is thorough, knowledgeable, and never makes you feel rushed."
- WebMD (Review for Dr. Andrew Baumgartner)"Impossible to be seen if you need to be cared for. They will threaten to drop you as a patient if you don't see them once a year for a physical, but if you are actually sick or need medical care you can't get an appointment."
- LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Dr. Wahab Kahloan, MD - Family Medicine Doctor in North Tonawanda, NY - May 14, 2026
- To boost the number of physicians serving Buffalo’s East and West sides, the Jacobs School is launching the Buffalo Primary Care Initiative - UBMD Physicians' Group - University at Buffalo - Oct 1, 2025
- New Williamsville Office Opens April 2 | UBMD OBGYN - Mar 26, 2026
- Street medicine will be a new concentration for UB family medicine residents, thanks to a $2.5 million HRSA grant - UBMD Physicians' Group - University at Buffalo - Feb 1, 2026
- Dr. Deirdre Bastible, MD, Internist | Cheektowaga, NY | WebMD - Nov 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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