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Stormont Vail Lab Services clinic

Stormont Vail Lab Services

Medical Laboratory • Topeka, KS • Since 1884

2.8/5(1,502 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Stormont Vail Health is a nonprofit integrated health system based in Topeka, Kansas. It operates the Stormont Vail Hospitals and Cotton O’Neil/Cotton O’Neil Pediatrics, with 586 beds and a Level II trauma center. The system provides hospital and outpatient services across Shawnee County and northeast Kansas. Key facts: - Location: 1500 SW 10th Ave, Topeka, KS 66604 - Opened: 1886; Founded 1884 - Services: General hospital care; pediatric services via Cotton O’Neil - Capacity: 586 beds; emergency department Level II trauma center - Organization: Nonprofit health system (formerly Stormont–Vail HealthCare) - Staff and scale: ~1,238 employees; revenue about $980M - Contact: Main phone numbers include (785) 354-6000 For exact lab hours, offerings (core lab, pathology), and appointment logistics, contact Stormont Vail Health directly or visit the Topeka campus’ patient services.

Services Offered

  • Lab Services
  • Laboratory Testing
  • Walk-in Lab Services
  • Specimen Collection
  • Laboratory Testing at multiple locations
  • Faxed/orders prior to visit (order submission)

Insurance & Payment

Not published.

Insurance Reminder: If your lab order specifies another laboratory (e.g., Quest, LabCorp, or The University of Kansas), check with your insurance carrier before visiting Stormont Vail to confirm coverage.

Languages Spoken

Not published.

FAQs

No appointment required for routine specimen collection.

All Stormont Vail labs are walk-in—no appointment needed for routine tests.

What should Stormont Vail/Cotton O’Neil patients bring?

Bring a photo ID and your health insurance card.

What should Non-Stormont Vail/Cotton O’Neil patients bring?

Bring a photo ID, physician orders, and your health insurance card.

State Employee Health Plan Preferred Laboratory Benefit

State Employee Health Plan (SEHP) members must request the Preferred Laboratory Benefit and show an identification card to verify current enrollment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.6 out of 5 stars (755 reviews)
  • Momentary Labs (CMS HCAHPS data): 3 out of 5 stars (747 patient surveys)
  • Facebook: 84% recommend rating (1,187 reviews)

Patients praise

  • Generally responsive staff in certain clinical settings
  • Positive experiences with specialized medical care and surgery outcomes
  • Helpful online patient portal system (MyChart)
  • Many patients would recommend the facility to others

Common complaints

  • Dissatisfaction with communication about medications
  • Complaints regarding billing and collections processes
  • Reports of long wait times to answer call lights
  • Negative experiences with food quality during hospital stays
  • Concerns about professionalism and staff compassion in some interactions

"I had an overnight stay following surgery and had the most amazing staff!... Dr Wills completed another cervical spine surgery with immediate relief of pain!"

- Birdeye review

"The nastiest food ever it’s either over cooked or cold when you get it. Takes 15 to 20 minutes to answer a call light."

- Birdeye review

"I got 2 collection calls today & a letter! Apparently I was turned over to a collection agency for a minor bill amount that is not even due until two days from today."

- BBB review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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