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Primary Care - Stormont Vail Health clinic

Primary Care - Stormont Vail Health

Primary Care • Topeka, KS • Since 1884

2.8/5(1,502 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Stormont Vail Health in Topeka, Kansas is a nonprofit integrated health system anchored by Stormont Vail Hospitals, Cotton O’Neil, and Cotton O’Neil Pediatrics. The system operates a Level II trauma center with 586 beds at its main campus (1500 SW 10th Ave, Topeka, KS 66604) and offers comprehensive primary care services through its clinics, including pediatrics, family medicine, and urgent/express care options. Founded in 1884, it serves Shawnee County and northeast Kansas. The organization emphasizes primary care, urgent care, emergency services, heart, cancer, diabetes/endocrinology, birth/women’s health, pediatrics, and other specialty services within its nonprofit healthcare network.

Services Offered

  • Primary Care
  • Preventive care and wellness visits
  • Diagnosis and treatment of common illnesses
  • Management of chronic conditions
  • Referrals to specialists
  • Annual physicals
  • Sports physicals
  • Back-to-school exams
  • Preventive screenings (m mammograms, bone density)
  • Healthy lifestyle education (nutrition and vaccines)
  • Care for minor illnesses (flu, strep throat)
  • Guidance for managing chronic conditions
  • Outpatient procedures in treatment rooms
  • Express Care for minor illnesses/injuries
  • Emergency care for serious conditions
  • Outpatient primary care locations across northeast Kansas

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What services does primary care provide?

Preventive care, wellness visits, diagnosis and treatment of illnesses, management of chronic conditions, referrals to specialists.

What ages does primary care serve?

Care for patients at every stage of life.

What locations are available for primary care?

Multiple locations across northeast Kansas, including Cotton O’Neil clinics and Stormont Vail Health campuses.

What services does primary care cover?

Primary care is best for routine visits, preventative care, and managing ongoing health needs.

What is Express Care?

Express Care is for minor illnesses or injuries that need prompt attention.

What about emergency care?

Emergency care is for serious or life-threatening conditions.

What preventive services are offered?

Annual physicals, sports physicals, and back-to-school exams; preventive screenings including mammograms and bone density tests; healthy lifestyle education including nutrition and vaccines.

What conditions are managed in primary care?

Diagnosis and treatment of conditions such as diabetes and high blood pressure; care for minor illnesses like flu or strep throat; guidance for managing chronic conditions at every stage of life.

Where can I receive care?

Care may be received at one of our Primary Care treatment rooms or locations across northeast Kansas.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Momentary/CMS HCAHPS: 3 out of 5 stars (overall hospital patient satisfaction rating) (747 patients surveyed (CMS HCAHPS data))
  • Birdeye: 2.6 out of 5 stars (755 reviews)
  • Healthgrades: 74% of patients rate experience 9 or 10 out of 10

Patients praise

  • Staff kindness and caring demeanor in some departments
  • Strong clinical outcomes for certain surgical procedures and specialty care
  • High percentage of patients who would recommend the hospital facility based on survey data

Common complaints

  • Long wait times for appointments and responses
  • Communication issues regarding medical care, medications, and appointment scheduling
  • Concerns over billing and collections processes
  • Some experiences of perceived unprofessionalism or lack of empathy from staff

"Arrogant doctors. Horrible sense of urgency. Blood labs that were not necessary or needed. Long wait times."

- Yelp review

"I had an overnight stay following surgery and had the most amazing staff!... Tammy and Kay were my day/evening/overnight nurses! Thank you so much for for being so kind!"

- Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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