Torrington Primary Care
Internal Medicine • Torrington, CT • Since 1997
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
- ProHealth Physicians is a private, physician-led primary care organization in Connecticut, part of OptumCare. - It operates over 90 locations across the state, serving more than 380,000 patients. - Headquarters: Farmington, CT. The company has a presence in the U.S. Virgin Islands and Lebanon with 4 offices in the United States. - Key facts: founded 1997, about 386 employees, annual revenue ~$4.6M, SIC 80/801; NAICS 62/621. - Contact: main phone 860-284-5333. For Torrington, consider nearby listed CT offices (Farmington, Burlington, Manchester) or contact ProHealth directly to verify Torrington availability and providers.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Torrington Primary Care showing the internal medicine practice in Torrington, CT.
What Patients Say
Overall sentiment across review platforms: negative
- LocalityBiz: Mixed (ranging from 1 to 5 stars) (Multiple reviews mentioned across platforms like LocalityBiz)
Patients praise
- Some patients express satisfaction with the medical care provided by specific doctors and nurses
- Some providers are described as professional, kind, and thorough
Common complaints
- Significant issues with office staff professionalism and demeanor
- Long phone wait times and difficulty scheduling appointments
- Poor administrative follow-through, including delays in referrals, lab results, and medication orders
- Issues with billing, communication, and coordination of care
"If you are lucky enough to get an appointment they do not follow through. You call them and they “will call you back” never saying in what century."
- A Better Place"The Dr's and Nurses I've interacted with have been very professional and kind. The receptionist on the other hand. How does this woman still have a job?"
- LocalityBiz"I am very satisfied with my health care provider and the level of care she provides. The administrative end on the other hand is horrible."
- LocalityBizSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- UConn Health Celebrates Grand Opening of Expanded Torrington Location - UConn Today - Jun 16, 2026
- Dr. Susan E. Lelko, MD - Pediatrician in Winsted, CT - May 14, 2026
- UConn Health Celebrates Grand Opening of Expanded Torrington Location - Jun 25, 2026
- Sarah A. Diramio - Nurse Practitioner in Manchester, CT - May 14, 2026
- Walk-in medical care locations in Torrington | The Lakeville Journal - Oct 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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