Banner Health Clinic
Primary Care • Torrington, WY • Since 1999
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Banner Health is a nonprofit health system based in Phoenix, Arizona, operating 33 hospitals and numerous facilities across six states. It provides emergency and hospital care, outpatient services, long-term/home care, labs, rehabilitation, pharmacies, and primary care. Banner runs Banner Medicare Advantage and Banner University Family Care Medicaid plans, and has a joint venture with Aetna for employer and marketplace insurance. The organization was founded in 1999 from a merger and is a major employer in Arizona with extensive regional coverage. Location relevance: The provided highlights confirm Banner Health’s footprint primarily in Arizona with some operations nationwide; there isn’t specific information about a Banner Health clinic in Torrington, WY, or the Campbell Dr & Albany Torrington location. For Torrington-area care, you may need to check Banner’s site for closest facilities or consider neighboring states.
Services Offered
Team
Insurance & Payment
Most major insurance accepted. Please check your plan for details.
Visa, MasterCard, American Express, Discover, No cash or personal checks accepted (locations no longer accept cash or personal checks); pay at time of visit with eligible card
Languages Spoken
Pricing
FAQs
What services are offered?
Family medicine, surgical services and related specialties including orthopedic surgery and wound care, among others.
What are the hours of operation?
Monday–Friday 8:00 a.m. to 5:00 p.m. and Saturday 8:00 a.m. to 1:00 p.m.
Social Media
Photos
Photos published by Banner Health Clinic showing the primary care practice in Torrington, WY.
What Patients Say
Overall sentiment across review platforms: mixed
- PainClinics.com: 4.3 out of 5 stars (77 patients)
- Banner Health Provider Profile (Kristin Wilkes, FNP): 4.9 out of 5.0 (65 ratings)
- Banner Health Provider Profile (Dr. Bonnie Randolph, MD): 4.9 out of 5.0 (565 ratings)
Patients praise
- High praise for individual providers, particularly their listening skills and compassion
- Friendly and professional clinical staff reported by many patients
- Effective and efficient care for specific medical procedures
- High patient ratings for specific doctors (e.g., 4.9/5.0)
Common complaints
- Dissatisfaction with administrative processes and wait times
- Reports of rude or dismissive staff attitudes
- Concerns regarding billing practices and charges
- Perceived lack of professional conduct or privacy concerns (HIPAA complaints)
"She is fantastic! She listens and cares. She asks questions instead of staring at her computer. She very personable and treats you like a person not a numbered chart."
- Banner Health Provider Profile (Kristin Wilkes, FNP)"Most of the staff don't understand HIPPA or care to! They talk about patients, making fun of them!"
- A Better Place Review"However, I was then charged administration fee... I will never get another flu shot at Banner."
- A Better Place ReviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- AnnMarie Valentine, FNP - Guernsey, WY - Family Medicine - Dec 8, 2025
- When minutes matter: Integrated emergency care at Banner Community Hospital in Torrington - May 5, 2026
- Robotic-assisted surgery speeds local man's recovery time and healing - Dec 19, 2025
- Brant Audiology & Tinnitus Relocates Torrington Office To New Address To Improve Patient Access | PressReleaseCC - Mar 21, 2026
- Tracy Pannunzio - Mental Health Counselor Specialist in Torrington, WY - May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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