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Troy Regional clinic

Troy Regional

Family Medicine • Troy, AL

2.7/5(59 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 10, 2026. How our information is sourced · Report incorrect information

About

Troy Primary Care in Troy, Alabama provides comprehensive family-centered care including family practice and primary care services. The clinic is located in Medical Office Building II on Highway 231 South and is accepting new patients. Hours are Monday-Thursday 8 a.m.-5 p.m. and Friday 8 a.m.-noon.

Services Offered

  • Family Practice
  • Occupational Medicine/Flight Physicals
  • Pike Internal Medicine
  • Primary Care

Team

  • Michael Williams, DO - Physician
  • Cortne Benton, CRNP - CRNP
  • Chavona Moore, CRNP - CRNP
  • Lance K. Dyess, MD - MD
  • Suzanne Tompkins, PA-C - PA-C

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What locations are part of Troy Regional Primary Care?

Troy Primary Care, Brundidge Primary Care, and Elba Primary Care (as part of Troy Regional family of Primary Care Clinics)

What are the hours for Troy Regional Primary Care?

Open Monday-Thursday, 7 a.m.-4:30 p.m., and Friday, 7:15 a.m.-11:30 a.m. (Call for holiday hours.)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Troy Internal Medicine PC): 2.7/5 stars (59 reviews)
  • Yelp (Troy Family Practice): Not specified (11 reviews (Yelp))

Patients praise

  • pleasant, knowledgeable, and caring physicians and nurse practitioners
  • helpful and patient-centered clinical care when accessible
  • convenient lab result follow-ups

Common complaints

  • unprofessional office staff and poor communication
  • billing and insurance claim errors
  • long wait times and difficulty getting appointments
  • unexpected out-of-pocket costs for routine visits

"Dubeck personally calls with lab results within 24 hours and always reinforces your efforts to stay healthy."

- Yelp Review (Troy Internal Medicine PC)

"The office staff are so unprofessional and the untruths they say over the phone don't match with what is actually happening."

- LocalityBiz Review (Troy Family Practice)

"The nurses and doctors do seem to care and fix problems when possible but are overwhelmed by the lack of communication."

- LocalityBiz Review (Troy Internal Medicine)

Synthesized from public review platforms as of Jul 10, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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