Troy Cancer Center
Oncology • Troy, NY • Since 1985
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
New York Oncology Hematology (NYOH) operates a Cancer Center in Troy, NY as part of its eight-location network. Key details: - Location: 258 Hoosick St, Suite 201, Troy, NY 12180 - Part of NYOH’s community-based cancer care and blood disorder services across Albany, Amsterdam, Clifton Park, Hudson, Troy, plus Akira Medical Imaging + Wellness in Albany - HQ at 400 Patroon Creek Blvd, Albany, NY 12206 - Focus: comprehensive, patient-centered cancer treatment in a multi-location system
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Troy Cancer Center showing the oncology practice in Troy, NY.
What Patients Say
Overall sentiment across review platforms: very positive
- rater8: 5.0 out of 5.0 (for Dr. Charlene Ives, NYOH Troy) (41 ratings (for Dr. Charlene Ives, NYOH Troy))
Patients praise
- compassionate and caring medical staff
- thorough and attentive patient listening
- clear communication and explanation of medical details
- professional and friendly front desk and nursing support
- calming and welcoming environment
- efficient appointment processes
Common complaints
- occasional reports of poor staff attitude
"The staff at the Troy location is incredibly friendly... Erin Lasher is absolutely thorough, attentive, and an excellent listener. Dr. Phalen is great as well, helpful and always willing to take the time to explain details... Every visit feels welcoming and well cared for."
- Patient review (NYOH Troy Cancer Center)"Kind, caring, sensitive, informative physician. Listens and tends to my needs. I’m not just another patient but a person to her."
- Patient review for Dr. Charlene Ives (NYOH Troy)"Nurses and aids always seem genuinely concerned about my health... The office is calming and easy to schedule/express concerns or questions. I highly recommend this center."
- Patient review (Upper Valley Medical Center Cancer Care, Troy, OH)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Michigan Medicine Opening New Facility on Site of Former Kmart HQ - Oct 6, 2025
- Hematology Oncology Faculty job with AMN Healthcare | 110658094 - Feb 12, 2026
- Troy celebrates groundbreaking for new health care center - Aug 20, 2025
- Prostate Cancer Treatment in Troy, Michigan - Nov 25, 2025
- Hematology Oncology - Nurse Practitioner or Physician Assistant - Albany/Troy, NY job with Trinity Health | 7627986 - May 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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