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Arlington Optical clinic

Arlington Optical

Optometry • Upper Arlington, OH • Since 1983

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Arlington Optical is a private, independent eyewear retailer based in Upper Arlington, Ohio (founded 1983). They offer a full-service optical experience including eyewear frames, lenses, contact lenses, specialty eyewear, low-vision aids, and related accessories, with in-house finishing and an on-site lab. Services include exams, fittings, adjustments, repairs, eyewear care tips, warranties, and one-time remakes. The company emphasizes personalized service from licensed opticians and operates 6 offices in Central Ohio, with their headquarters at 1756 W Lane Ave, Upper Arlington. Annual revenue is approximately $12.8 million, and the team comprises around 7 employees. Contact: info@arlingtonoptical.com or 614-488-3102 / 614-488-3937.

Services Offered

  • Eyewear fittings
  • Prescription eyeglasses
  • Contact lenses
  • Eye exams
  • Computerized eyewear
  • Warranties (inferred from sections)
  • Lenses
  • Frames
  • Specialty eyewear
  • Low vision
  • Lab services
  • Trend gallery
  • Insurance information

Technology & Equipment

  • Optical lab
  • Computerized eyewear

Insurance & Payment

Not published.

Credit/debit cards, Cash, Insurance billing (inferred)

Languages Spoken

  • English

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: Not specified (32 reviews shown) (32 reviews)
  • Birdeye: 4.5 stars (56 reviews)
  • Unilocal: Not specified (9 reviews)
  • Facebook: 94% recommend (19 reviews)

Patients praise

  • Friendly, kind, and helpful staff
  • Good clinical manner (gentle/soft spoken)
  • Good customer service and helpful assistance with glasses/lens repairs and replacements
  • Wide selection of frames
  • Long-term positive experiences

Common complaints

  • Rude front desk staff
  • Misleading information about what insurance they accept
  • Unhelpful/condescending optician experience and additional out-of-pocket charges despite employer-paid program
  • Scared off by the sales/dispensing process

"“Dr. Humphrey was truly great -- she has a very kind and calm manner, and is soft spoken and gentle with administering the various optical devices.”"

- Yelp (ARLINGTON OPTICAL - Updated July 2026 - 16 Photos & 32 Reviews)

"“Love, love, love this place! The staff is so kind and helpful. Highly recommend.”"

- Birdeye (Arlington Optical)

"“Rude front desk staff. Also misleading info on what insurance they accept on their website.”"

- Birdeye (Arlington Optical)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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