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Dental Health Center clinic

Dental Health Center

Dental • Utica, NY

3.2/5(118 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Dental Health Center in New Hartford, NY, part of Mohawk Valley Health System, provides preventive and corrective dental care services. As a teaching facility, the center serves underserved community members and educates future dentists, accepting patients with traditional Medicaid and Fidelis coverage by appointment only.

Services Offered

  • Dental care services
  • Preventive care
  • Corrective procedures
  • Teaching facility services

Team

  • Evelyn Sal - Dentist/Faculty
  • (Other resident dentists) - Faculty/Residents

Insurance & Payment

  • Traditional Medicaid
  • Fidelis
  • Fidelis coverage

Accepts traditional Medicaid and Fidelis; not participating with other Medicaid Managed Care Programs or CHP Insurance Programs

Languages Spoken

Not published.

FAQs

Is the Dental Health Center accepting patients?

Yes, by appointment only; accepts Medicaid/Medicaid Fidelis; teaching facility

Is this the only Medicaid option accepted?

The Dental Health Center accepts patients with traditional Medicaid and Fidelis coverage only.

Are all Medicaid procedures covered?

If you are a Medicaid recipient, please be aware that not all procedures are covered by Medicaid. Discuss planned treatment with your assigned dentist so Medicaid coverage can be determined before treatment begins.

What are the appointment hours?

Patient care is provided BY APPOINTMENT ONLY from 8:45 a.m. to 12:30 p.m. and 1:15 p.m. to 5 p.m., Monday through Friday.

When is the center closed?

The Dental Health Center is closed on weekends and major holidays.

How can I inquire about making an appointment?

To inquire about making an appointment, please contact us at 315-624-6227.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BirdEye (for MVHS Dental Health Center): 3.2 out of 5 stars (118 reviews)

Patients praise

  • welcoming and helpful specific staff members recognized by name
  • patient and kind care, particularly with anxious or younger patients
  • crucial accessibility for Medicaid patients and those without insurance
  • quality of care provided by the clinical team and dental residents

Common complaints

  • long wait times and difficulty scheduling appointments
  • perceived unresponsiveness or rudeness from some administrative staff
  • concerns regarding facility cleanliness or outdated equipment

"I can't recomend this office highly enough. From the front desk staff to the dentists we have had nothing but good experiences. My granddaughter unfortunately had several cavities and was terrified at first. The dental staff were so patient with her that within a few visits she began to trust them..."

- Gleasman Family on LocalityBiz

"This place never answers the phone always making you wait long lengths to get in and take people that came in after you. The care imo is crap... If you have hours to wait for a cleaning come here."

- Anonymous user on LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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