MVHS Behavioral Health Services
Mental Health • Utica, NY
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Behavioral Health Services in Utica, NY offers crisis intervention, individual and family psychotherapy, and supportive counseling services for children, adolescents, and adults. Licensed Behavioral Health Professionals work collaboratively with primary care physicians to coordinate treatment for patients struggling with depression, anxiety, or other life circumstances. Services are available Monday through Friday, 8 a.m. to 4 p.m. at MVHS Medical Group Primary Care locations.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What are the hours of operation for Behavioral Health Services?
Services are Provided at all MVHS Medical Group Primary Care locations, Monday through Friday, 8 a.m. to 4 p.m.
How do I access behavioral health services at MVHS?
Our Licensed Behavioral Health Professionals offer crisis intervention, individual and family psychotherapy and supportive counseling services. MVHS Outpatient Behavioral Health Services may be used by children, adolescents and adults who are affiliated with a primary care physician in any of our MVHS Medical Group Primary Care Office locations. Your physician will refer you to a Licensed Behavioral Health Professional if you are struggling with depression, anxiety or any life circumstance in which you would benefit from counseling services.
Who coordinates care between the primary care physician and the behavioral health professional?
Your primary care physician will work together with the Licensed Behavioral Health Professional to ensure your behavioral health needs are met and form a truly integrated team. They will communicate and help manage your symptoms and guide you on your path to wellness.
What information may be shared with my primary care physician?
Information shared with your primary care physician will include medication prescription and monitoring, counseling session start and stop times, the modalities and frequencies of treatment furnished, results of clinical tests and any summary of the following items: diagnosis, functional status, the treatment plan, symptoms, prognosis and progress to date.
Social Media
Photos
Photos published by MVHS Behavioral Health Services showing the mental health practice in Utica, NY.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/MapQuest for Community Health & Behavioral Services (Utica): Low ratings on platforms like Yelp, often citing significant dissatisfaction (Limited number of public reviews available)
- Neighborhood Center – Behavioral Health (Utica): Approximately 3.9-4.1 stars (~40 reviews)
- Rising Potential Counseling LCSW, PLLC: 4.5 stars (24 reviews)
Patients praise
- Specific therapists and providers described as kind, caring, and helpful
- Some patients report receiving life-saving care or effective treatment plans
- Appreciation for the range of services provided when they are accessible
Common complaints
- Frequent appointment cancellations, often with little notice
- Difficulties with intake and scheduling processes
- Communication issues, including difficulty reaching staff and unanswered calls
- Concerns regarding staff professionalism and customer service quality
- Reports of therapeutic abandonment or loss of providers without notification
- Frustration with medication management and prescription fulfillment delays
- Perceived lack of organization in case management and administrative processes
"Practically every appointment I make gets canceled on short notice, often the morning of, often after I have planned my whole day around the appointment time."
- WebMD review for Community Health And Behavioral Services"They have the WORST INTAKE... They like to keep you sick bc thats more profitable... switched NP's, I switched counselors many times. This place is bad news."
- Review for Community Health & Behavioral Services on LocalityBiz"My experience felt very inconsistent and emotionally distressing. Communication throughout the process became increasingly cold, dismissive, and accusatory rather than supportive or collaborative."
- Review for Rising Potential Counseling LCSW, PLLC on BirdeyeSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Upstate Caring Partners opens Crisis Stabilization Center in Utica - Apr 22, 2026
- New Crisis Center in Utica Offers 24/7 Mental Health Support | Health | wktv.com - Apr 16, 2026
- UCP Opens Community Crisis Stabilization Center Utica Phoenix - Apr 16, 2026
- 24-hour Crisis Stabilization Center opens in Utica - Jul 8, 2026
- UPSTATE CARING PARTNERS OFFICIALLY OPENS THE COMMUNITY HEALTH AND BEHAVIORAL SERVICES’ SUPPORTIVE CRISIS STABILIZATION CENTER IN UTICA - Greater Utica Chamber of Commerce - Apr 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
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