Sentara Family Medicine Physicians
Primary Care • Virginia Beach, VA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Sentara Family Medicine Physicians - First Colonial is a primary care clinic in Virginia Beach, VA that provides medical care for adults, children, and adolescents. Located at 1024 First Colonial Road, Suite 102, the clinic offers in-person visits Monday through Friday from 8:00 a.m. to 4:30 p.m., along with virtual care services for minor illnesses and physical therapy consultations.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What are the hours of operation?
Monday - Friday : 8:00 a.m. - 4:30 p.m.
What Patients Say
Overall sentiment across review platforms: mixed
- LocateHub: 2.7 out of 5 stars (49 reviews)
Patients praise
- Some patients report excellent, long-term care from specific physicians
- Appreciation for the professional and clean environment of the office
- Convenient location
Common complaints
- Dissatisfaction with front-office and administrative staff, including complaints about rudeness and short demeanor
- Issues with medical billing accuracy
- Difficulty with appointment scheduling and being dropped as patients due to long gaps between visits
- Reports of communication breakdowns and long wait times
- Occasional reports of poor clinical experiences or perceived lack of care quality
"I've been seeing Dr. Chai for 9 years. She provides top-notch care and has an excellent staff. They are the best of the best in my opinion!"
- MapQuest user review"The front office staff uses repetitive circular logic and false chart summaries to gloss over and divert your needs."
- Birdeye user review"Sentara has some of the worst customer service I've ever known. For one thing, they repeatedly hang up on you when you call them."
- Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Anthony B. Hardt, M.D. - Family Medicine - Sentara - Oct 16, 2025
- Sentara Family Medicine Physicians - Virginia Beach - Healthgrades - Dec 23, 2025
- Sentara Family Medicine Physicians, Virginia Beach 23455 - Practo - Jul 21, 2025
- Dylan George, FNP - Family Medicine Nurse Practitioner in Virginia Beach, VA | Healthgrades - Jan 28, 2026
- Dr. Colette Lo of Sentara Family Medicine Physicians Recognized by VA Top Docs for 2025 - Jan 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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