East Hawaii Health
Otolaryngology • Wailuku, HI
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
- The page describes PUNA COMMUNITY MEDICAL CENTER, which is part of East Hawaii Health Clinic network serving Pahoa, Hawaii. - It lists primary and urgent care services across multiple specialties (but the ENT/Otolaryngology focus is not specified as a dedicated ENT department on this page). two Hawaii locations (Pahoa), contact numbers, headquarters in Pahoa, and basic company data (NAICS 62, 621; SIC 80, 801). - Notable absence: no explicit ENT/Otolaryngology department or otolaryngology-specific services mentioned on this page.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
FAQs
What are the ENT services offered?
Tonsillectomy and adenoidectomy surgeries (for all ages!), Endoscopic sinus surgery, Ear surgery to include endoscopic ear surgery, Surgical procedures for obstructive sleep apnea including hypoglossal nerve stimulator implantation, Testing and treatment of benign/malignant lesions of the head and neck, Septorhinoplasty and other procedures for functional nasal disorders, Procedures for voice/swallowing disorders, Allergy Testing Services for environmental allergies.
Social Media
Photos
Photos published by East Hawaii Health showing the otolaryngology practice in Wailuku, HI.
What Patients Say
Overall sentiment across review platforms: mixed
- US News (Dr. David S. Crow): 4/5 (based on 19 reviews) (19 reviews)
- Vitals (Dr. David S. Crow): 3.7/5 (11 reviews)
- WebMD (Dr. Stephen Sussman): 5/5 (8 ratings)
- Healthgrades (Dr. Stephen Sussman): 4.5/5 (11 reviews)
- Healthgrades (Dr. Marc Rosenthal): 3.2/5 (26 reviews)
- Healthgrades (Dr. Andrew Don): 3.4/5 (10 reviews)
Patients praise
- Physicians described as skilled, professional, and knowledgeable
- Positive surgical outcomes reported for procedures like FESS, thyroidectomy, and vocal cord surgery
- Appreciation for having specialized care available on Maui
- Some staff noted as warm, personable, and caring
Common complaints
- Reports of rude staff or physician behavior in some instances
- Concerns regarding office environment cleanliness
- Long wait times and difficulty scheduling appointments due to provider shortages
- Inconsistent satisfaction ratings across different physicians
"He really went above and beyond, and I'm so grateful to him!"
- Patient review of Dr. David Crow"Dr. Sussman is a fine doctor and I highly recommend him. He is prompt, polite, highly trained, quaint sense of humor, and very professional."
- Patient review of Dr. Stephen Sussman"I’m shocked to see other people’s reviews but in my honest opinion Dr. Rosenthaw is one of THEE BEST doctors on Maui and his staff is so friendly."
- Patient review of Dr. Marc RosenthalSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- [PDF] HMO Provider Directory (PDF) - Kaiser Permanente - Jun 15, 2026
- Physicians & Staff - Maui Medical Group - Sep 26, 2025
- Hawaii - Provider Directory: UHA Health Insurance - Jul 2, 2026
- Hawaii - Provider Directory: UHA Health Insurance - Jul 3, 2026
- hawaii - Provider Directory: UHA Health Insurance - Jul 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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